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Location and how close it was to everything My brother inlaw got a room there when we arrived that was a lot bigger at a cheaper price
location. Beach access directly across the street. In the midst of boutiques, and restaurants. Easy access to beach trolley. No
Close to the bridge walk, beach and many souvenirs self-checked in was easy since I arrived after 9 Pm and they left a welcome letter with the gate security who helped me through out my stay I also asked for late check out which was for fee Not accessible to handicap as quoted and my room was in the second floor and there was no elevator
location location and nice big room
perfect room for q weekend get away, full kitchen, location
the people who worked there would bend over backwards for anything I'd need older room, and the door jam of my hotel room was half broken, and the key wouldn't really work, easy for someone to break in if they wanted to. Plus, people directly outside of my room in the patio area were smoking cigars and cigarettes
convenient dark and depressing room. were supposed to serve breakfast from 8:00 to 9:30. By the time I had to leave at 8:20, the breakfast room and office were still locked.
Location, cleanliness and wonderful staff.
Location, location, location plus top staff and a excellent restaurant.
Beautiful room - Great location - excellent A+
Located walking distance to everything you need? Friendly staff. We were traveling with another couple and plan on a return visit.
Staff is excellent. Very nice hotel.
The service and the amenities were great.
I liked the amenities and the location of the Resort. The beds sucked.. I stay in 4 and 5 star hotels only and for a Ritz the beds sucked, the sheets were not soft... and I always forget that the rate is inexpensive because they charge you mandatory resort fees per night at check out. Needless to say valet is $24 per day. I feel like I am flying on commercial airlines with the nickel and dimming. Just increase the price and make it all inclusive.
The pool and beach facility at Lido is perfect
Rooms were functional. Staff was well trained. An additional Resort FEE when checking in. It's NOT really a resort. And if it was , I would like to know about additional fee's in advance.
Clean, comfortable rooms, pool area nice I think Breakfast should be included for the price. Music at the bar area would be nice...
Great location for anything you wanted to do. Relax, Swim, Kaysk, paddle board, fish, go to the beach. All inclusive to do the above activities. Great pool bar. Friendly and helpful staff starting from your arrival at the front door until you leave. Close proximity to great restraunts, night life and cultural events. I liked everything. Nothing negative about this Hotel
The staff was very cordial and helpful. The room was quiet and very clean. Lots of activities. Hard to differentiate between those "free" amenities and those for which you are charged. Also not enough complimentary newspapers in the early morning.
Water backed up in the sink in our room. They were quick to repair but the smell remained in the room and was awful.
Staff were friendly and helpful. My room was clean and pleasant. Had a hard time regulating the room temperature.
It was quiet until morning....Do not get the rooms next to the stairway or help linen room unless they give yoy a discount. If you are in the back, no need to open your curtains because the view is unpleasing to the eye and will put you in foul mood.. It was quiet. Got the most...no USB outlets for my devices unacceptable !!!! The place needs to be updated . Checkout was easy... I think what I payed for the room was too much.... The location was good. I give this hotel a left vertical thumb .
We had a bad experience with another hotel the night before we arrived and the Hilton more than made up for the competitions mistakes. Everything was just as we expected it to be.
Great Staff. Bathtub filthy, shower-head from the fifties. Photos taken.