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Very clean, modern amenities, friendly staff. The only hiccup was that construction closed the main entrance and parking garage entrance. It was easy to find the curbside valet parking, but the sign pointing straight for self-park was woefully inadequate (one needed to drive about a half-mile farther and then make two right-hand turns (only the second of which had a sign) to go in the back entrance. Similarly, it was not at all clear where the entrance was -- there was only the name of the hotel restaurant over it and inside. These problems will disappear in a few months when construction wraps up, but in the meantime the last problem I expected was being able to enter the hotel.
We liked the valet service and car parking. It was a short stay and we appreciated having food avialable at the morning buffet and at the bar. We left the area after our grandson received an award at Commencement, but needed an extra hour before checking out. Thanks
When I called the front desk at 1am because the occupants of the room next door were loud, it was taken care of immediately. Loved the complimentary WA post and NY Times newspapers in lobby. Couldn't change us to a King Bed room vs. Double beds. Seemed like we were less-well treated because of booking on a 3rd party site. Could hear loud, raucous and profane conversation and laughter, woke me and my family up 3 times during the night, finally at 1am I called downstairs. Seemed to be blood spatter/stain on one of the sheets. Complimentary coffee urn in lobby was empty the one morning I noticed it - at 10am. ?! Was quite a distance from the main shopping and restaurant area, though we did have a nice meal at an Asian restaurant nearby.
Staff was friendly and allowed for a late check out. Shower had good pressure. This hotel is very dated. AC is extremely loud so if ours turned off we could hear units running from other rooms. Soap was not very soapy! Carpet is old and the room in general is in need of new furniture and paint. No air circulating in the bathroom. Indoor pool is very small. If there was more than my family in the pool it would have been crowded. Also the water seemed clean but it was cloudy, which is usually an indication of chemical imbalance. It was easy to get into town but I wouldn't stay here again.
Rooms were well furnished and comfortable Breakfast was awful and the lack of ventilation in the baths made no sense.
The staff was wonderful. The breakfast better than most. They were re-carpeting. I have issues with the smell of the glue. They tried to accommodate me. At one point they even moved my room to another area. It was frustrating as I had booked there for the pool and workout room and could not access them for a number of days because of the glue. I would not have booked there if Had realized they were carpeting.
Everything. Downtown is amazing. Favorite place to go. Go 3 or 4 times a year. Nothing.
They provided cookies, hot cider and hot chocolate in the lobby for guests the first night I stayed, which was a nice surprise. The location was incredible to walk around the city and to the Naval Academy. The closest parking was several blocks away, and with old brick sidewalks I couldn't roll my suitcase. I had to carry it. Plus, there weren't the cookies and cider the second night. I'm not sure why and I was kind of looking forward to them after the first night. The room and bathroom were very tiny, too much of the room was taken up by furniture. I had to turn sideways to get past the bed and dresser to get to the bathroom. Also, the pillows weren't comfortable at all, they were too soft.
Loved the location! Our door was old and kept sticking so we had to shoulder the thing open. Confusing were to park or the whole valet system. No breakfast at the marlyland inn.