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Friendly, courteous, helpful, great value for the money, complete breakfast and forever coffee and cookies (super). Looking for other Country Inns to visit! Not a d*#@ed thing!
Location Having stayed in 3 different Country Inns and Suites this week alone, the Frederick location was the most expensive and least satisfying. The room was 1/2 to 2/3 the size of other locations. There was minimal room to have luggage out and space to set up the iron board. The refrigerator was smaller, missing wire shelves, and no ice box. The Sleep Inn right down the street is 20% cheaper.
The front desk was amazing and the help staff were awesome! Very helpful and willing to listen to problems. Beds and pillows were comfy and the lo action is relatively close to downtown. Roomed looked like an older version of what the pics showed in kayak.
Everything I need was right there didn't have to ask for anything.
Manager Lee was very kind when I requested to switch room because of noise of air condition unit. She provide the good room for our family. Manger Chris was great as well. My family and I enjoyed staying at the hotel. Breakfast was good. N/A
bed, shower, sound insulation, wifi, climate-control, endless suburban mall all around, free coffee/tea in the lobby at all times. rare pokemon all around - none in the hotel!! the free cookies in the lobby are quite terrible. that's all the bad things I can think of!!
The location was great. We were able to walk to everything from food to shopping. The night staff wasn't very knowledgeable of the area which is a problem when you're trying to find a place to eat or at least somewhere that will deliver.
Value for price is the thing here. Comparatively closer to a Hampton Inn than a Motel 6. Internet connectivity.
Price was right. Seemed clean. You could tell that the nonsmoking room had been smoked in before.
The bed was very comfortable and the pillow was good too. I did not hear any noise from nearby rooms or the hall. I have had too many occasions of being kept awake by one or the other when staying at a hotel so I was very pleased that I was able to sleep well all three nights. I had a really big suitcase and it was work to drag it up the stairs.
Room was nice. Breakfast wasn't good. Coffee was bad. Eggs and sausage were cold. We grabbed 2 bagels and both were MOLDY!
Friendly and helpful staff. The breakfast had a variety of items and it was all delicious!
The offer breakfast (we did not get there in time to try it so I cannot say how good it is) The room was quiet (we got there around 1am after a long day of driving) The staff was nice and helpful There was a dehumidifier running in the room and the room still felt damp. I think there might have been a water problem. We were on the first floor so maybe getting a room on a higher floor would have helped.
Best solution after my flight was canceled: away from Washington prices, fair price with free internet, with breakdfast included, not far from Dulles Airport, fair level of facilities none
Stayed here before and everything was wonderful, however this time we received a phone call from the front desk about an hour after checking in. It was a simple "courtesy call" to ensure that all was going with our stay, however we were sleeping and therefore were caught quite abruptly off-guard by this phone call. I did not want to complain about such a courteous check-up but it was rather random and intrusive. I can't remember a single time in my life that I ever received such a call. If there had been some other more serious issue in consideration I wish the concierge had addressed it at the time of contact. Luckily no further issues were had during our stay. A lovely place to stay, just make sure you have a shampoo and conditioner and not 2 conditioners. This place has the most amazing breakfast options, yogurt to bacon to self made and flipped waffles. But I don't think courtesy calls are a standard at all, they were probably requested by someone next to our room who was exceptionally offended and discreetly courteous by requesting a call to our room. Sorry about that! Don't appreciate being interrupted.
Nice enough & pool No bath towels in room at first. Small bathroom.
Close to everything, Breakfast included, not bad for the money. Staff was very helpful. Bathroom was very small, older hotel that could use an upgrade.
Rooms were well equipped with appliances. Appreciated the hot breakfast. There is no elevator to the second floor, so limited access.
The hotel was just right for us, except we have a hard time locating it.
The streets to get from 279 are a bit confusing but Hampton can't be responsible for that I suppose!
Wonderful breakfast buffet, helpful staff, readily accommodated my request for a late checkout!
Room were big and comfy breakfast was plentiful and filling and food staff was nice and polite My room was not ready by a long shot. Sink was dirty covered in what I can only describe as a black/grayish grime very nasty we decided to brush teeth inside bath tub. There where non of the usual complimentary toiletries. Also they may need a security guard at night there was a car with a busted window... Not sure if it was like that or not but it gave me the wrong vibes...
Staff was very friendly, breakfast great, clean rooms, comfortable bed, and nice accommodations!
Modern decor, clean, spacious room with a nice view. Quiet rooms. The bed was very comfy. Nice shower and complimentary accessories. Breakfast was good with choices for everyone. During a family reunion, we were able to stay there and meet other out of town relatives. Staff allowed us to have everyone meet in the lobby restaurant seating area at night for a get together. Loved the water flavored with fresh fruit in the lobby and the cookies! Outside deck area and pool were nicely designed. Friendly staff. The restaurant in the gazebo, overlooking the small marsh area with birds, has so much potential. It is in a pretty setting, but going inside to look at dinner options, the music was incredibly loud. There were also wall to wall TVs with sports and not much seating area except for the bar. We finally ordered some food and drinks and the server brought it to us outside on the deck. Inside the hotel, rooms were quiet, but unfortunately, located next to a very busy highway, the road noise is unavoidable.
It was a pleasant stay. Every one was very friendly. The breakfast was delicious. The food was hot.
The room was a good size so that you could move around comfortably. The location was convenient to the main route during travel. The bathroom door opened very close to the toilet but was fine for our family.
Mein Aufenthalt hier in diesem Hotel war spitze. Von New York bis Frederick ist es nur 4 Stunden mit dem Auto.Obwohl wir einen Tag früher anreisden hatten wir kein Problem ein Zimmer zu bekommen,die gebuchte Suite haben wir dann am nächsten Tag früher als normal beziehen können .Das Personal hat uns sehr gut betreut, war dabei äußert diskret und zuvorkommend.Schon beim betreten der Hotellobby fällt die geschmackvolle Einrichtung ins Auge.Dazu kommt noch die günstige Lage des Hotels zu Washington DC oder aber auch Gettysburg. Unser Aufentghalt in diesem Hotel wird nicht der letzte gewesen sein.
My mother and I were in town to visit with and elderly and unwell family member. Accommodations at your hotel were perfectly suited for this occasion. The entire staff were friendly and helpful. I would like to make a special note stating that Alan, the maintenance person, was especially kind and compassionate. Firstly, noticing that my elderly mother was about to walk down a recently mopped floor, he quickly walked over, offered his sturdy arm for support and escorted her so that she did not fall. It was so kind and helpful. He checked in on us a few times to ensure that we had all we needed. Additionally, Bill at the front desk made us feel very welcome after a long and emotional day. We decided to eat our dinner in the lobby, in front of the fireplace. He was very helpful and friendly. The staff at this particular hotel were wonderful. We thank you. My mother and I cannot eat gluten. We would like to suggest the addition of perhaps some gluten free breakfast choices. For example, gf cereal and gf bread. Otherwise, breakfast was sufficient.