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Cheap Cold white fluorescent lighting in rooms. Knocks by staff early in the morning asking for laundry. The lack of a "do not disturb" sign does not mean "please disturb because we might have laundry, but walk away before we answer the door". Small TV.
The lobby area, workout room, and small pool. The beds were comfortable, bathrooms clean, and nice to have small frig and microwave in room, if extended stay. The lighting in the rooms is horrible, like an office building, using 1st generation green products which are not appropriate for bedrooms. The TV was small and the soundproofing average.
1.they had pool open till midnight. Which is really nice. Tv remote was not working too slow
The staff was very friendly. As soon as we got there the pool opened too. I was excited to see my son swim for the first time. We had a lovely night there along with a great breakfast. The bathtub was very clean. There was dirt and a lot of other grime. I rinsed out what I could but I wasn't comfortable giving my son a bath there.
Great breakfast! Clean, too. Facilities need to be fixed. Back door was broken and key card didn't work to unlock it. The doors were so loud to the outside you could hear them open and close all night.
The room was beautiful; plenty of space for me and my 4 children. Very clean and the staff were friendly and helpful. Not that we needed to ask for much, as the room was well stocked. The indoor pool was much enjoyed by the family. The hotel is close to the mall and several restaurants. A great experience and we'll definitely book there again. My only complaints is that the fitness room does not have an elliptical machine. Which is less a complaint and more a personal preference since it does have a stair climber, tread mill, stationary bike, and weight machine.
Staff courteous and helpful.Didn't utilize breakfast - had an engagement - but it looked good with a variety of food. Nice to have coffee available at all hours.
Extremely pleasant and friendly staff. Any issues were handled quickly, courteously, and professionally. There was a mix-up with that room (one bed instead of two). Though it was promptly corrected, my review would not be fair or complete without including it.
staff very helpful room very clean and comfortable