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Tempur pedic mattress! Kitchen in the room, with dishwasher! Very convenient and open pool area Friendly bartenders Oceanfront (sort of) Pricing Supermarket, coffee shop, bar, and restaurant all within walking distance Somewhat deceptive ocean front. The hotel has a massive indoor pool/lounge area. Many of the rooms overlook this area, not the outside or the beach. However this wasn't a totally bad thing since it was pretty cool and windy outside, being Memorial Day weekend.
What isn't to like? A good restaurant. Bars by the beach, pool, and comedy club. A wonderful seafood buffet. Indoor pool if it nasty outside complete with a small arcade. Plenty for the kids to do. Nothing . I love the place. Something about it makes you feel like a king. I plan on returning.
Our room was very spacious and clean. Staff was super nice. Great location! Only complaint was that the coffee at the convenience store was super old and gross looking. Other than that this was a great value!
Clean Rooms, Excellent helpful staff. Perfect for a quick getaway or an extended stay. Highly recommend the Ocean View, with no boardwalk it is quite peaceful. nothing
The bed was rock hard
On the beach and clean and orderly with great ocean front rooms and kitchenettes as an option. Restaurant food is okay. Coffee and meals suffer from lack of refined flavor and enthusiasm. But, still a good value for getting a place on the beach with nice rooms.
The staff was very friendly. Our suite was very clean and comfortable. I'd definitely recommend to friends travelling to Ocean City.
I have stayed in a number of hotels in OC over the years and this one is at the top. I loved their spacious rooms and the indoor pool. The staff was courteous and helpful. Probably my only minor complaint is that the maid service tended to run late into the day. We got back to our suite at 3:30 pm and the room had not been made up yet.
The hotel is one of the only comfortable places to stay in Ocean City..most hotels are old and uncomfortable! They did not vaccuum the floor and the Boardwalk stops only a few blocks before reaching the hotel...it would be nice if they build the boardwalk further!!!
We had an ocean view and it was lovely. The jacuzzi in our suite did not live up to our expectations.
No daily housekeeping
The suite was beautiful and ocean front the sound of the ocean and the view was beautiful. close to restaurants and shopping. The staff was very helpful and friendly. the suite was very clean and modern. just the mattress was a little firm for my back, but everything was great.
I cannot say enough wonderful things about this hotel. The staff was kind, the room was spacious and felt homey, and the location was great. There are 12 floors, and our view from the 9th floor balcony was beautiful. On the first night we stayed my boyfriend and I somehow found a way to lock ourselves out of it however. After placing a call to the front desk, not even 10 minutes later two service men were in our room opening the door, and went as far as to show us how to prevent it happening again. Everything met, and often exceeded our expectations, and we will definitely be using this hotel in the future! One of, if not the best in OCMD. Can't think of anything
It was a beautiful hotel and wld love to stay there again.
A great hotel if you have kids with you. Indoor pool, exterior pool, beach / seaside, very close to everything within Ocean City and close to Assateague Island.
Location A/C didn't work. Ice Rink closed
The staff was just ridiculous. I received attitudes from more than half of the staff I encountered on my stay there. They also made me wait three hours for my room to be ready and when I asked questions they continued to pass me on to the next rude staff member. When they finally gave me the keys to the room my keys were at the bottom of a pile of room keys suggesting my room had been ready for some time. They should be ashamed by the way they treated me and my friends during our stay. I won't be coming back to that hotel.
Good value through Kayak. Decent fitness center, indoor pool( outdoor too), room was clean, staff very friendly (Kudos shout out to Meisha) and helpful. Although the room was a little outdated in decor, the bed seemed fairly new and was very comfortable. choose a street or ocean facing room and you will avoid the loud music from the ice rink/recreation area. Outdated rooms. Shower head rusty, tub nozzle caulking broken away from wall.
Oven front bar and live singer
Too much noise all day long around the ice skating rink
Has everything you need. It has more than just the basics in the room. The room was clean and there were ample pillows. My room was spacious. The bathroom was small but clean and functional. The beds were hard.
The location was central to a few eateries and a movie theater. I did like that there was an additional parking deck nearby free of charge to guests. There was a microwave, fridge and decent cable in the room. There was a snack stand on main floor with a variety of choices nearby the ice skating rink. Loved the idea of free beach chairs to hotel guests as well. Didn't get a chance to utilize the other amenities but there was plenty to do which is awesome for families. The cleanliness of the room was questionable from the bathtub to the carpet.The hotel can be updated. The noises from next door after 1 am was ridiculous. We got trapped in the elevator 2 twice on two separate days 20 minutes each time. Then we had to ask for housekeeping each day to replace linens used. The staff can use a refresher on customer service.
I can honestly say nothing at all. Terrible place!!!! Check was crazy and unorganized. Had to wear flip flops in the shower. Tried to check out early due to cleanliness and horrible customer service. Wouldn't recommend at 49.00 dollars a night. Complete nightmare. Every customer was saying the same. This place needs new management and a complete overhaul.
The amenities were nice. Nice size pool. Nice out door bar and view of the beach. The rooms were a nice size. We drove all through the night and checked in at 2. The woman at the front desk was so rude. We did not know our room wasn't going to be ocean so I went down to the desk to ask for a new room. She kept trying to tell me that since I booked it on hotels.com that there was nothing she could do. After my fiancé went down she immediately changed it for him. She was incredibly rude to me. Will not stay here again because of customer service was horrible. For paying an additional 120 for our room I would expect more customer service from a resort like that
All the friendly staff, and food was good. There was half of a dead rat on the hallway my toddler stepped on it. !!