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cleanliness location. there were no richmond hill hotels available to me when i booked mine
decor of the room no free breakfast, limited parking and very small beds
It was a great stay and the staff were wonderful and very helpful.
Beds were comfortable. Hotel was very quiet even with many families staying. Staff was friendly and courteous. They allow pets and that's ok. But for people like us who have allergies to pet dander it was a terrible night. They should make sure they have designated rooms that have never had pets in them. Breakfast was just ok and the bathroom is a really weird set up. My husband could barely get the door closed it was such a small space where they had the shower.
Great staff, clean, lovely large room, great breakfast, coffee superb.
Clean. Good front desk service. Egg dishes cold by time to eat. Pancakes: ok in the center, but rims hard as nails. May have been able to cut with normal cutlery, but hopeless with plastic utensils.