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Cleanliness How the hot/cold were reversed.
Room was clean. Staff was very friendly and courteous. I would stay here again. Room was a bit dated. Grouting in bathrooms needed to be redone. Breakfast was bland
Not much different than a standard 2 star. Advertising 3.5 no way. Found the facility dirty which to me presents poorly. Carpets look like they had never seen a vacuum or broom for months. Stairwells dirty. They did not anticipate the number of guests staying when it came to morning breakfast. Running out of most things. Beds were comfortable.
Access to the 410 for travel plus in the north end to make escape easier when you're leaving.
The location was good and the price was good but I think if you had a seniors rate it would be better. We dont have much money from the Government. No, we had a good time staying with you.
Breakfast Sauna broken
Clean and well priced. Wifi did not work in our room. The television lost signal frequently and the air conditioner was very noisy
Close to the Bombay Palace where I was attending a wedding. Room 112. This should not be rented when you have a hcokey team and adults running up and down the stairs which are attached to the outside wal of room 112!
The rooms were clean and the beds were very comfortable and we got a good night of sleep. re ate at the heritage fish restaurant (across parking lot) which was very good as well. The hotel overall is a bit dated. Old carpeting and hallways smell a bit mushy. Key cards did not work for the majority of outside doors and there was someone busy going through the dumpster when we arrived. Parked my car in front and experienced no problems whatsoever..
The sauna was not working correctly; the fuse kept tripping and shutting it down.
Location!! old...not very clean!!!
Location was good. Staff was very friendly and helpful. Bed was terrible. Mattress had a huge dip in the middle. No drawers to put clothes.
Very nice staff Excluding transportation, the rooms themselves are cheap for what you get. Aside from I'm assuming spiders, seems clean? I woke up with 3-4 spider bites which are super huge and uncomfortable. No airport shuttle like kayak said so.. No complimentary breakfast
it was located next to where my meeting was the next day the carpet was dirty and there was black hair within the sheets of 1 bed
This hotel was close to my conference. It was clean and the staff at the front desk was very helpful. A bit pricy.
The buffet breakfast was wonderful and the service was excellent in all areas of the hotel. The room design was modern, sleek and well maintained. The lobby restaurant and bar closed too soon, putting up shop at 9:00pm.
All was ok except check in-no reservation on file
The rooms are elegantly designed with a bold colour palette of black, chocolate, taupe, brown & cream and red. The bed is really comfortable and we had all the pillows we needed. I like the automatic start of the AC unit, and it is easy to regulate the temperature. The bathroom design with its sliding black door with opaque glass insets, single, clear glass shower enclosure is an efficient, yet We needed a full length mirror, perhaps inside the cupboard door.
Please write at least 15 words
the stay was good...no complaints...wish they had a free continental breakfast available
location room size, furnture, and price
Comfertabl and clean! Great house keeping and customer service!
we have smaller kids and we used to pool. the young man and young gal were sooo helpful.we ask them about a restrant that would be family friendly ,next thing we know here he comes back with a map to the location of the restrant.they were great life gards as well.
I liked the general atmosphere, cleanliness and location.
Great accommodations with food within walking distance.........needed access to airport and was pleased with the ease of traveling there.
the comfprt and look of their room no
We went to the movie theatre conveniently located in the same parking lot as the hotel, ate out and slept in the wonderfully comfortable bed.
Fast, friendly service,
Excellent service. Very clean. And most, important, a pleasant courteous staff. I will stay there again. No complaints.
Location and the staff was very courteous. Everything was good.
a - there was no shampoo in the room. b- bath towel smelled of cigarettes, in non smoking room. c - when i complained at check out, tanya said "i can not do any thing". d - i had forgotten my rewards card, tanya refused to give me the points or mark my receipt so i could get it credit on next visit
Booked a room with a king bed and received a standard room. The air conditioner was very noisy.
All you need for a good night\s sleep you will find here. Conveneeintly situated close to the airport. Varietry of restaurants and stores in the vicinity. Breakfast choice is very limited. Nesafe for coffee isn't what I would call "coffee." Room smelled of stale smoke. Room was rather "tired" as well as the rest of the hotel
We found it to be clean and comfortable. The staff was very friendly and the hotel was quiet. It was a decent value for the money.