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proximity to bars and restaurants downtown Some house keeping issues in the room
In town to visit family and the separate living area in our room provided a great place for us to all gather before and after dinner. The entire suite was spacious, comfortable, and clean. The complimentary breakfast was delicious and had great healthy choices. All the staff were very friendly. The location is great and walking distance to some fabulous eateries. Would definitely return.
Location was good. Room was clean and spacious. Bathroom was not what was shown in picture. Had a tiny tub and shower while the picture showed a spacious glass enclosed shower.
Proximity to train station, comfortable bed Bathtub wasn't draining, when complained they tried to fixed it but didn't work do they transferred me to another room but I had to get my language myself, the room service guy gave me the key and left. Old painting of the doors.
we order room service, adn the quality and taste of the food was excellent!! and the service very kind.. i was aware not to leave things in the car like gps, laptop, etcccc..and we felt a litlle afraid of going out for a walk... increase security please
They need to upgrade their TV's bad!!
The staff was very pleasant - made you feel welcome. The Computer was down at check out so no receipt was available. One was to be sent electronically but nothing has arived.
The pool area was great Resturant food was poor
Our family really enjoyed the pool and waterslide
Convenience of have the room and conference in the same location. Loved the food. The hotel restaurant offers a good variety.
we loved the pool area. WHen my 3 year old was disappointed that she was too small to ride the waterslide, the life guards took her to help feed the koi fish! It made her day!
The bed and linens and soaps were fantastic! When I booked on line they did not get my written message until too late.
When I made reservation, It was listed with free breakfast, when we came we was told no free breakfast. We did stay at this hotel several times before and always had free breakfast including in rate. I was informed by hotel front desk, that if I call them direct for reservation, I can get free breakfast included for the same rate????????????
Good value, close to the highway. Bed was comfortable. Maintenance equipment sitting out in the hallway overnight. Smelled like smoke in the non-smoking room. Wi-fi signal was horrible, and kept cutting in and out, impossible to check the map.
close to the high way starting to look a little run down I would classify it as a 2 star not a 3 star. Have stayed at the Travel lodge which is 2 star and it is nicer, newer and includes breakfast. I stayed at the Ramada because your rating was higher, I will stay Travel lodge next time.
Great hotel with friendly staff that was right off the 402. The room smelled very stale and damp.
The staff was exceptionally helpful and very quick with check-in and check-out. My family was accommodated in adjoining rooms without hassle. The building is very dated and run down. It is in dire need of repairs and a thorough deodorizing and cleaning. The rooms continue to smell of smoke and food from longer term guests and the decor is dated and old. The beds are not queen size, so if you book for two ensure you get queen beds, not two full beds.
Friendly and helpful staff
The hotel is good value. The cleanliness does need to be improved. There are stains on the table and on the carpets. The remote had something on it. I travel with Lysol wipes. I trusted that once I used them it would be ok,instead of being moved to a new room. It was quiet and staff friendly.
My first impression of the hotel was not good. It needs some upgrades
Friendly helpful staff, comfortable clean room, good value for the price.
We like this ramada close to downtown staff very nice an helpful beautiful big pool an clean bed comfy too . Very happy
The room was absolutely huge. Easily twice as big as every other equally priced hotel in downtown London. And the bed was so comfortable! My room didn't have a city view, that's all.
room was nice and location to jlc parking is a pain across the street
Service was great, location was perfect as we attended a concert at the Labatt Centre. Non traditional style of room was fun. Needed more sitting room.
Fabulous location - steps to the Covent Market (spent a lot of time and money there), and all our other destinations. Very modern tasteful rooms although perhaps a little too heavy on the 'minimalist' side. Great bed and linens. No street noise in our room since we faced the atrium. Other than the AC (see below), very quiet - couldn't hear other rooms. Staff were helpful and responded quickly to any requests. Very noisy air-conditioning - both the blowers and the compressors on the roof (we were in a top floor 'loft' room). Couldn't even hear the TV when the AC kicked on. Parking - had to park under the market that does not have in/out privileges. There was no hotel information in the room i.e. checkout time, phone policies, amenities, room service etc. Only paper cups for the coffee and no cream (just whitener). Our room did not have a bathtub. Only 1 nice chair.
Excellent location Website states 'valet parking' available. However I was told the hotel had no parking, but suggested the Covent Garden Market lot. This lot was not open to the public on the night of my stay 'JLC Passes only' which left me parking at the Galleria Mall. A little ridiculous to have to take a taxi from the parking lot to the hotel (walking distance, but not with luggage). Not enough towels or bathrobes provided. Also, the night staff agreed to a late check-out but the morning staff refused to accomodate this.
The room is very good, good decoration and large. 10:30 checkout time is too early, which is not stated in the booking process.
For our purpose---location----clean and friendly, competent staff
Marvelous King room was so nice and we did a photo shoot in the room and lots of room and great layout and looking forward to posting some pictures to the motel Facebook page I like the the open layout! I love the bathtub and the shower and the bed was so comfortable and nice soft and firm pillows. Nice furniture worked really well for my photo shoot with 4 models it was a big room lots of Space to move around to take photos!! I will return motel Metro and the staff was so nice and friendly
Location excellent, across the street from farmers market, modern furnishings were a nice treat. Did not get promised bath robes. Were told that the laundry was not delivered. No enough hooks to hang towels.
Perfect place to get away. Peaceful, quiet anf staff was very nice. Room was very clean and felt like my own personal retreat. Cant wait to go back. Parking was across the road in underground parking garage under the market. Lots of parking spots in garage. Cant say enough amazing things about this place. Loved it!!