Möchtest du als deine Standardwährung festlegen oder nur für diese Sitzung behalten?
We had stayed there previously and returned based on the all-inclusive package, beautiful pools and beach, combined with adjacent scuba facilities. Cozumel has some of most beautiful reefs in the world and it also offers easy access to the mainland to explore Mayan ruins and the local "cenotes". Again, our family had a fantastic vacation. Meals for standard dining buffet style were always good, but not exceeding expectations. It was difficult to schedule dinner reservations at the three special restaurants they offer. In some areas cleanliness of the grounds could be improved. The only other negative aspect, was the bars do not open until 10:00 am - difficult to get a Christmas morning bloody mary.
the grounds are nice very nice, pools clean, beach is clean the rooms are small but they work just fine. the food sucked, the hot food is cold and the cold food is room temp. they seem to be trying with what they have, i would gess the management needs to step it up with the kitchen budget. we did the dive experience, soooo, i thought the rooms were going to be upgraded, no, just a towel bar to hang a few things on. with the UDE you have access to a special room that has food and bev. nice touch. we did dive a few time with Prodive, the staff are really cool.
Friendly staff Disorganized management. The restaurants have a very disorganized way to arrange reservations. The reservations are scheduled to a specific time and customers are guided to their tables 10 to 20 minutes later. The buffet is always full because the staff doesn't know how to manage the sitting of guests. There is always a long line at the host section. In addition, when going to the Italian restaurant we had to wait 40 minutes to get our food served on the table. This is unacceptable.
Beautiful property with fantastic amenities. Staff is friendly. Food at the restaurants was pretty good. We used Resort Credits to have a romantic private dinner on the and the chef's dinner, both were excellent. The dive op located on site was pretty good as well. Service in the rooms was inconsistent. We paid more for Concierge level. It was supposed to come with nightly petit fours, but we only received them on a few of the nights. The coffee maker in the room wasn't working the first morning. We managed to fix it, but then they didn't consistently restock the coffee everyday. So I ended up dressing and walking down to the lobby every morning to get coffee. I didn't like that children were allowed at the swim-up bar. Bars should really be adult-only. Also, we used Resort Credits for diving. They tell you to check in and then go to the desk about using your credits, but if you don't book the diving ahead of time, it gets all booked up
The staff was friendly and very attentive. The food was not as good as I had hoped for.
Our experience at IP was wonderful. I can't say enough good things about the resort and staff. We were surprised that there weren't very many people there but it was like that everywhere in Cozumel. People don't need to worry about safety there...in Cozumel. It is very safe and friendly. My only complaint would be the cost of the adult beverages at the resort were a bit unreasonable. I'd recommend stopping at the grocery store on your way to the resort.
Intercontinental- Presidente is a nice fading upscale hotel - after check-in we were IMMEDIATELY directed to a desk to sign up for sales pitch to their vacation club in exchange for breakfast and a 24 hour car rental. The ''club'' gives you a room triple the size and double the ammenities (two sinks, bathtub, sofas & chairs) of non-club members who pay triple the price for a VERY average room. We didn't know that the free breakfast included the company of the salesman. The ''club'' category room is very nice, but was not available for us as non-club members even though there were several available. The room we paid quite handsomely for was not adequate for three people. Staff is very friendly, english comprehension is marginal. Food is delicious. Plastic bar glasses observed simply being rinsed off and reused. Beach lovely. My son & husband obtained their scuba certification right on site. Seems to be a fun family place with lots of little children. Older children kept us up several ni...
This was our 3rd stay at the Presidente and it never disappoints! The hotel staff is always smiling and courteous, the concierge did a great job of recommending restaurants. The grounds are beautifully manicured and the beaches are very clean and very safe for the kids. Our room had a beautiful view of the sea and the new furnishings are very nice! The bed was extremely comfortable and the bath was large. My wife took advantage of the spa and the the staff at Scuba Du was great as always! If you do not see something on the menu the service was quick to accomodate your needs. Looking forward to our next visit!