Staff was very friendly, advertised that the bed linens were freshly laundered for guests. Good variety for breakfast Omelet was terrible
The staff were friendly and helpful. The breakfast had many options and was a nice addition. The rooms were a bit outdated, and the bathroom could've been cleaned a little more thoroughly
I loved the staff and how helpful they were. One guy in particular. I was doing a surprise evening for my guy, and he helped me pull it off and made me aware of the minor upgrades I could get! It went as smooth as butter!
No major problems. Room with old furnishings, but clean enough for me. Old, exterior corridor Hampton. I came to find out that this is a corporate store. If it had been a franchise, surely it'd have lost its Hampton "flag" years ago and would've made the transition to Super 8 or Motel 6. Hotel is fine, but not typical Hampton quality.
Really enjoyed the staff. Will stay again
I liked the complimentary bottled water. I loved the "To Go" Bag." This really helped me for a meeting that day. Saturday's breakfast was wonderful. I really enjoyed the attendant on duty for the breakfast. Great selection and everything that I wanted was there. Thank you! I did feel that the beds were not up to Hampton's standard. The Comforter appeared a bit worn and the sheets were not there usual crispness or cleanly looking. The towels were also a little worn and the room's coffee maker did not work.
friendly staff hot breakfast different each day, the kids loved the cookies in the afternoon
Location & breakfast !!! Not as clean as I would of liked & no fan working in the bathroom. Need better pillows !!!
Lobby is beautiful and it's nice to have a Starbucks in the building. The staff was polite and professional. Room was smaller than I expected. While in the hall I could hear other guests talking in their room (not the level of privacy I expected). Train woke me up twice the first night and once the second. Really?
Every member of the staff that we encountered were super friendly and very helpful. Our air conditioner wasn't working and they promptly gave us another room!
The staff was wonderful and the room and lobby were very clean. The pool area was very nice.
Bad breakfast and it was cold.
I was greeted by Ellis the front desk guy like talking to old friend we chat a minute went up to my room were got what always expect clean room bed bug free I slept till night time got up went to the bar Shante the bar tender was funny great conversation and a add treat met the owner then really couldn't stop laughing his wisdom and humor will not be forgotten wish could have stayed longer but business wouldn't allow it I would tell all my friends to stay there treat you like family
Most of the staff was rude and aggitated. Only one lady was nice, bar was never open, and the restaurant had nothing but fried food.
great customer service it smelled a little funny, there was an overflow water in the hallway my second day. seems like a usual problem the way the hotel smelled
No breakfast room small
Staff Room was very dirty. Hotel was very old. The room and hallways smelled horrible. They downgraded my room to a handicapped room without informing me.
The Double Tree was a great place to stay during my son's graduation from Ft. Benning. The restaurant was great and we enjoyed several meals there. Rooms were large, clean and modern. Had a little trouble figuring out the air cond in one of the rooms.
They rooms were nice. Very big. Mold under the lower soap dish in tub, no microwave, housekeeping came by 3 hours before checkout to see if i was still checking out. Didn't get chocolate chip cookies.