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Customer service, design, layout of property. Busload of highschool kids sports team staying beside and above me were quite rowdy, but hotel staff was able to quiet them after about an hour.
The location in Athens is great, and the value for the money is superb. And best of all - this hotel is PET FRIENDLY! Parking is a bit cramped when the hotel gets busy (like the 6 wedding weekend we witnessed).
Hotel was very clean comfortable and nice! Breakfast was little cold.
Staff was very friendly and informative. Room service was fast and tasty. Location is great and super convenient to downtown / college campus area. Bed pillows were not comfortable and sheets did not have the crisp made bed with perfect edges appearance. Not the most comfortable bed either.
Location Service was awful. When I asked for an extra ice bucket, they told us we could get it ourselves at the bar. They then gave us the wrong room and we walked in on a naked woman. Turns out they comped the woman in the room for a free night and didn't even apologize to us. Never again.
Nice, affordable room. everything seemed pretty clean, Comfy beds and good A/C, quick access to downtown Athens. Super friendly and pleasant staff. Their building a new building in front of the old. The old building is definitely dated and there are signs of some odd refurbishments over the years. (light-switch plates cut in half to accommodate new wall etc.)
Great location. I was dropped off by my daughter so I didn't have a car for the night. Construction required me to walk about 150 yards down a dark, public street to get to my room.
Pretty much nothing. This place is gross. I wasn't expecting a 4 star hotel, but wow, I was really disappointed. It did seem like it was partially under reconstruction, but it looked like exterior work. They need to bulldoze the place and build a new one. I've stayed at Best Westerns before, and they were alright, but I'm never taking a chance on one again. This place is just gross all around. The room smelled dank and musty. The neon light above the sink was shorting out, and was like a disco strobe-light when I turned it on. So I wasn't able to use the mirror above the sink. When I arrived, the bathmat was on the floor in front of the bath, and it was wet, and dirty. I think when they cleaned the room, they forgot to finish the bathroom.
Friendly staff. Great location. Horrible a/c (too loud). Rusted out fridge. The room was non smoking but smelled strongly of cigarette smoke covered in air freshener. Gross carpet
Suited our needs for a place to sleep the night we were in town. Close to restaurants and gas stations. Rooms interior was dated.
Bed and hot shower $160 for 1 night