Hotels Augusta

Breakfast was great.

We didn't receive the room we paid for. my family and I had to sleep in one bed and the hotel was to full to try and accommodate us into a bigger room.

Location

Stayed 2 night. Both mornings maid services came to room before 10am. Asked to return later, she never did.

Hotel employee  from hospitality, she has great customer service & hospitality skills. The staff could all take a lessons from her. She prayed for my God-son when I had to call the paramedics because of the dust and fumes it caused his bronchitis

The room had trash in it, the carpet was a mess,ice machine didn't work.Customer service sucked. I waited 10 min. for the front desk clerk to finish a personal call to ask for late checkout, because I had to get to the ER & she said NO.call me