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The location of the hotel. ACCESS TO THE SELF-PARKING: although the hotel charges the guests per day it does not issue an access card valid for the entire day. Every single time that you want to exit the parking, you need to stop by the reception desk to validate the ticket.
I accidentally left a pair of pearl earrings, silver earring, and a pair of white gold earrings in a small coach bag, after checking out! It's been a week since I checked out, and I happen to call today and indeed, they do have my earrings. The location, but other than that nothing. No free wifi in the rooms only in lobby.
We had an awesome time. The hotel was great. The beach was a lot of fun. Nice waves. The staff was good too.
A pleasant, comfortable stay. Staff was very attentive and professional. As an added bonus, you get a charming location on the city's main plaza. This is the place for a sense of tradition and class. Since my overall experience was excellent, I cannot suggest much for improvement. Maybe get luggage racks for the rooms for more flexibility in storing and accessing my bag. Also replace some areas of the carpet in the hallway. These are minor things.