Hotels Aguascalientes

The location of the hotel.

ACCESS TO THE SELF-PARKING: although the hotel charges the guests per day it does not issue an access card valid for the entire day. Every single time that you want to exit the parking, you need to stop by the reception desk to validate the ticket.

The staff was friendly, the room was clean and the morning buffet was wonderful.

Lack of attention to detail for a supposed high end hotel. The bath would not fill with water because of a broken plug. There were no coffee filters, the safe inside the room didn't open. We heard loud music in the middle of the night, after 20 minutes I called room service to deal with the disturbance. After the music turned off my partner and I were treated to the sound of loud sex until 4am in the morning. I reserved a king size bed and the staff showed up into a double bed room. after waiting 2 hours recption we were finally showed into the proper room. I could overlook these small issues if I was staying in a motel 6 but I expect more out of a hotel who claims to be high class.