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Spacious courtyard and pool area. Most rooms overlook the pool. Excellent breakfast included in our very reasonable price. Location not ideal. It is a bit of a walk to the main tourist area of downtown.
The location is in the city center near the zocalo and full breakfast buffet that serves dinner at the same time taking it around 9:00 in the morning and very secure indoor parking for our car. The unpleasant smell of drains in the bathroom of our room 357 and that the wifi works well only in the dining room and adjacent sofas.
Great location, large room which was quite clean. Great breakfast, delicious and a lot! The pool!! Room rates were great, a real value given the location, room size, pool, etc. Overall, except for the perfumed smell, I would recommend. The entry to the building is very poor. Definitely not a good first impression. The room furnishings are tired. The worst part was the strong, overbearing perfumed 'smell' in the room. I could not sleep because of it.
Quick and friendly staff. The price was affordable The room has a strong smell of glue the first day and the sink was dirty. The bathroom flooded after every shower and there was low water pressure for hot water.
Breakfast was awesome, good quality versus value The new rooms are decent, however old rooms are totally below average, declined if you are offer one of them.
A gem! Located about 10 blocks from the Grand Plaza in a cluster of other hotels to include Hyatt, Holiday Inn and Americana. The building was once an old hacienda completly gutted and transformed to a delux property with most congenial stall ready to serve, plus excellent dinning, gift shop, lounge, and pool. The magnificant room with marbel floor, large bathroom and central air conditioning, large-screen TV. A gem.
Visited Merida and stayed at the Inter-Continental, Villa Mercedes. Experience was great! Hotel located in center of town near everything. Staff was outstanding accomodating every request. Room was very confortable and everything met or exceeded expectations. Would highly recommend to anyone wanting to see something other than beaches.
The hotel maintains a colonial and historical atmosphere with newer amenities.