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Middle-aged group that stayed here and would go back. Don't be fooled by the bad reviews! It's in good shape, but beds & clenliness are my only complaint for the money we paid. Good is ok at the buffet. But the restruants are great. Steakhouse is the BEST!
The staff at Riu Sante Fe was amazing and the property was very large with lots of space and swimming pools and restaurants. Overall the buffet food was good with lots of selection but the liquors are pretty standard, low quality with no selection of beer other than dos equis. Lots of bars and places to drink though The food was mediocre, the buffet seemed to have the most selections and the dining restaurants were ok - steakhouse has a great view if you can get in early to see the sunset.
Great hotel. Everyone bagged on the buffet food but as far as eating at a buffet for 5 days goes, it was great. Overall can't even tell the hurricane hit. Next time we go to cabo well be stayin here
Overall it's a great resort. There was a variety of food and alcohol available all day. Lots of pools. Even though it seemed the resort was full there was always a place to go that was more or so private. Staff is welcoming and works hard to please. It's a large facility and unless you have a good excuse to leave into town you really don't need to. We rented a car and drove all over the place but we were always looking forward to coming home to our safe gated palace by the end of the day. The frat boys and sorority girls running around inebriated adds to the entertainment but can get old. It doesn't last long though seeing as after about 20min of drinking they can't handle their liquor anymore and seem to disappear for the rest of the night.(maybe somewhere into the toilet). Overall no one bothered anyone and was always friendly. I never heard or saw any fights. In Mexico people seem to want a tip just for saying hello to you. So choose wisely don't be afraid to look cheap. Yea they're poor but so are you Wink wink. Blow and Mary J are abundant. Not in the resort itself but surrounding beaches. Up to you if that's good or bad. Tons of pos timeshare cockroaches. Stomp them out and kill them before they get to you. The resort will actually give you a lecture on how to avoid them, so listen closely.. Unless you like throwing your money away for the next 15-30years on something you prob will never use up to you. Overall nothing bad to say about the resort itself. It's guarded and gated and that is for a reason. Enjoy.
We stayed at Riu Palace Hotel in Cabo San Lucas This was our first experience. It was fantastic and relaxing. Clean, all inclusive feature was best . We wish if they offered true vegiterian dishes for all meals it would be further attractive
I came there for a quick vacation and loved every minute of it. The room, food selections, restaurants, and resort shows were all amazing. The pool and pool activities were also a lot of fun. The rooms were very clean. I would definitely come back.
We had a room by 2 small children that woke up each night crying. Next time I will choose an adults only resort.
We have stayed here before so we love the location and all the options they provide, good restaurants, nice grounds, friendly staff. This hotel is located just minutes from Cabo so it makes it easy to jump in a cab or take a water taxi to town. Didn't think our room was as nice as it was two years ago. Cleanliness was lacking a bit.
Staff, variety of food, pools, quiet location and beach Lots of cigarette butts on sand area near steps, extremely loud dj's during wedding, mold in shower caulking,
Everyone was friendly and attentive!
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Staff, Grounds, etc No
The resort is beautiful, clean and has amazing views. Options are abundant with top shelf drinks and quality restaurant options. We thoroughly enjoyed time spent at the beach, and all poil options. No dislikes, but a suggestion for improvementwould be adding more night events with dancing and music throughout the common areas. The staff were very attentive and any minor issues were resolved immediately.
The adult only hotel and the sunsets over the pacific. The 'free' shuttle has to be scheduled a day in advance. My room was dirty, smelled of mildew and the fridge did not work nor did they stock it.
The pools and beach access were fabulous. And for an all inclusive resort, the restaurants were very very good. The staff was very disorganized and not the most pleasant. The morning we were checking out we got called/had the door knocked on 4 different times verifying that we were checking out that morning, even though we checked out 2 hours before check-out time.
Serenity Maids came in a bit late in the afternoon and only one good restaurant for an all inclusive.
Great value for the resort. Staff was knowledgeable and attentive, location was excellent. I couldn't swim in the pacific but that's nature, not the resort
We had not been all that impressed with the Cabo area in the past, but really liked the location of this resort for easy access and views of the Marina, as well as the private ocean beach and proximity to downtown. We generally prefer the Carribean side of of the Yucatan Peninsula for the clear blue waters there, but this vacation definitely had us re-considering the Cabo area for future destinations, and especially liked the very tip for location. A very good value and experience overall! The food and service were good, and the amenities and resort overall were far better than average, but I would not say necessarily upscale.
Great location. Something was stolen from our room twice. We kept seeing roaches in the room. The beds are too firm. You can hear all conversations in the hallway.
Loved the tranquility, pool staff was friendly, liked proximity to downtown. Enjoyed many pools and night club. The food was not very good. Some of the bartenders were not very friendly.
Nothing They overcharged me and the food was awful. You cant go in the ocean yet its advertised as a beach resort
the location was good. the resort itself is pretty and clean the staff is nice the rooms are very bad design. they look very old. way to expensive for what they offer food wasn't that great either very limited number of restaurant room service is not good
The staff was super friendly, the facilities have a lot to offer and the location was great. The shower could have been a little cleaner. The room we stayed in was one of the older not newly renovated. Our friends were in a newer room and it was gorgeous.
The people working there were great. Nothing
Scenery No ocean access
The staff were friendly and helpful. The location was walking distance to the Marina. The Cupcake cafe was great for the morning coffee. The rooms needs updating. The food was average.
All inclusive was amazing . The staff was very friendly You have to wait for the shuttle to drive you around because it's on the hill and it's really hard to walk
FANTASTIC. SHUTTLE TO SISTER PROPERTIES WAS VERY NICE for a change of pace. Carts were a minor pain. Even with all inclusive we had to sign receipts for everything.
Ocean view clean and nicely furnished rooms but the part I didn't like it: we had a stormy day & there was not enough indoor activities for such a day. Also in the buffet they aren't using glass shields and any spit out of mouth can be inside food trays
Loved the attentive staff, excellent and tasty food, beautiful resort. The time share salespeople were professional but persistent. Since we booked the resort as a hotel option did not appreciate the persistent requests to attend a welcome breakfast and had to be very firm/rude in order to avoid the requests.
The physical site is amazing. Genuinely beautiful beach and fantastic view.Food was terrific too. Room was a bit dingy and old. Certainly not 4 stars. I speculate that larger rooms, or rooms in newer buildings are more appealing.
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Awesome golf course, close to town. Great pools with swim up bars. Have to get around resort on carts with steep hills. Beach is NOT swimmable. Food is not the best.