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Staff was very friendly & helpful. Nice décor throughout the building. Fun family time!
I loved how friendly the staff was. They really made us feel welcome. Also loved how the water park was not near our room so we did not smell chlorine the entire time.
Good fun at the water park with the grand kids. Accommodations were average.
Indoor water activities were nice for our young children(ages 4, 3, and 1). Price was reasonable and staff was friendly. Also, the location was nice being away from the strip. Hotel is outdated and needs numerous renovations. Many of the outdoor water areas for young children were not open as they were being renovated. Beds were uncomfortable.
Location off highway is convenient, and staff was friendly. We stayed for the low room rate, but quickly found out why when we arrived. This is not a 3 star Dells resort; more of a 1 or 2 star budget/value hotel. The resort is old and outdated with subpar facilities and amenities. Our room was dirty/grimy (e.g., popcorn pieces still on the floor from a previous guest), and was not stocked with bath towels, hand towels, and wash cloths. This is not a 3 star Dells resort.
One of the queen beds was severly dipped in the center making it horrible to sleep in. There also appeared to be mik