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Location..... Poor selection of breakfast items on the club level. The power went out on one of the nights.. It isn't directly your fault but you need to own it. Why I'm I paying full price for a substandard stay. Our cable was messed up the 3 days that we were there.
For the price I paid I was expecting a mediocre hotel. I was pleasantly surprised. I was especially impressed with the staff for being so very friendly and accommodating. They went the extra mile to make sure our stay was as comfortable as possible. We requested a room with a view, so they put us on one of the higher floors. We probably would have preferred to be facing the river rather than the parking lot, but it was nothing to complain about.
Clean rooms and decent breakfast. Very thin walls, particularly if you have a door shared with neighboring room. We had a 3 am wake up call from our partying neighbors. Fortunately they quieted down after a few minutes.
The pool and hot tub were very nice. The breakfast was decent. I cannot remember anything that we did not like.
That the room stayed cold. Place smelled bad like old cigarette smoke, bed was as hard as a rock and breakfast was pathetic, neeeed more.
As good or better than upscale chains.
Breakfast was great, staff was friendly and courteous, rooms were clean.
Everything was great,staff is very friendly, and breakfast was good loved the waffles only have one pool , an outdoor pool will be nice
Room was clean and well-appointed. While those talking in the hallway while walking past my room could be heard, that was the exception and not the rule. Overall, the room was pleasantly quiet. HVAC worked well -- for cooling and heat -- and wasn't offensively loud or intrusive when operating. WiFi worked as advertised with enough power to handle email, Web searches and music|video streaming without interruption over a several hour period in the early evening. Plenty of hot water in the shower [ at 1630 and at 0745 ]; 'thirsty' towels as well [ a pleasant surprise for a value-based property like this ]. The television had a wide variety of available viewing options and the remote functioned flawlessly as well. I'm not a breakfast eater [ only because, when traveling, I consume breakfast bars ], though I can attest to the fact the morning's offerings smelled pretty good when I walked past on my way to checkout. For me, this was essentially a 'bed|sleep|shower' evening, so I did not use any of the property's other amenities and cannot, therefore, comment on them. Hair dryer in room was a nice touch. Overall, I think this was a great value for an evening's stay. ONE :: While I can appreciate the placement and use of liquid soap|shampoo|conditioner dispensers in the shower, I personally do not like them. It's a very minor niggle, though -- and that's why I carry my own soap and shampoo. TWO :: My room was on the second floor. I typically travel light [ this was a motorcycle trip ] and don't mind stairs; however, not all do and the lack of an elevator for some could be a challenge. Therefore, requesting a first floor room may be something to consider if stair climbing is an issue.
There weren't any unpleasant surprises. Air conditioner if used cycles, on and off and is slightly noisy when sleeping. Although it is no different then most lodging other establishments.
Lobby was appealing, clean, able to see the hot tub and pool from the lobby. Most of the staff was very friendly and accommodating. Let me stay past check out time for a private issue with no problem or extra fee. The only reason overall I gave it 4 stars is there was an odd smell in my room - may have actually been a musty smell and it felt damp in the room. I also noticed the wallpaper was not finished at the bottom and was slightly compromised in some areas.
The price per night wasn't bad at all, and they allowed dogs, which was the real clincher for me. i wouldn't leave the family dog alone for that lone and needed a hotel that would take them. they had nice rooms with large flat screen TVs, a hot tub with whirlpool and regular pool, a decent free breakfast where we could make our own waffles, yum, clean rooms, spacious and clean bathrooms, shampoo, conditioner and soap on the shower walls, complementary, and some rooms even had an ironing board and iron to use. My sister needed it because my family and I were watching her graduate. she had no idea my other sister and I were coming! LOLOL! The host was helpful and the hotel in general is at a great location not far from the main highway and near most of the places we went to while in La Crosse. The breakfast could have been a little more extensive, but for the low price of $53 dollars a night, including the dog we brought, it was decent and had all the things you'd expect: hard boiled eggs, donuts, orange juice, milk, coffee and cereal. Not bad at all. Funny thing was, I paid less for my room with a dog than my parents paid without! Lol
All of the bedding, pillows, loveseat, bathroom, towels, hallways . . everything was fresh - like new. The morning breakfast had standard stuff, but the serving equipment was later generation . . such as the coffee maker was available 24/7 and was brewed on-demand, so it was always 100% fresh. Many of the foods like rolls, donuts and fruit were replenished for the entire day. The shower head plumbing was broken away from its mountings inside the wall. The Massage Type shower head was not adjustable as far I could tell, partly because the plumbing was detached inside the wall.
The front desk staff were very friendly and accommodating. The room was very clean and the bed and linens were of the quality found in much more expensive hotels. I slept well and was able to relax during my 3 night business stay. Refrigerator in room. Very basic breakfast and no oatmeal (but I didn't ask so I may have been able to get it).
The breakfast was good. Rooms were comfortable.
The breakfast is really good, and the restaurant is really good. No military discount when booking through third party which is stupid. The hot-tub was closed the entire weekend we were there, which was during a very big local event so the hotel was kind of busy. That's just a huge lack of good management. Walls are paper thin and the hotel is right next to the interstate, like literally right next to it. You better hope your room isn't on that side. Rate hikes during local events just like every other greedy hotel, tells you your nightly rate is the rate of the cheapest night to try and get you to overlook the other 2 really expensive nights during the event. Over-all, it was big hotel price with the feel of a small super 8 motel during the weekend we stayed.
nothing . very hard bed like sleeping on cement slab. noisy air condition 747. torn carpet by the bathroom. broken light switch cover. the absolutely worst continental breakfast hard biscuit, hard boil egg nothing to go with it,honey & grape jelly for toast only, no pastries at all. The worst hotel ever stayed at maybe for $40.00 I could understand that it needs a total renovation. No signs for stairs for second floor, doors in the hallways needing a lot of paint.
Continental breakfast great. Kids loved the pool. Room was comfortable for most part. They at first had assigned me the wrong room twice. I had reserved a handicapped room Then when front desk clerk was told she was extremely rude and made it known she was being put out. She told me she had to bump someone so she could accommodate me. I responded by how can someone being bumped from a room I had reserved???? She threw key on counter and then proceeded to walk away. The hotel is not set up for handicapped people. No wheelchairs available or elevators. Handicapped room should have walk in shower. Bed comforter was stained and cobwebs in windows. Price was increased by 50 dollars due to events.
General location off I-90 highway. No elevators so I had to hire party to move luggage to and from room for being partially handicapped. No Wyndham points credited because I booked through you upon checkout.
parking at the ramp and paying for the difference over what the hotel covered. complimentary coffee was empty
Staff was very friendly and helpful. Hotel was overall dirty but currently undergoing construction. Limited access to pool, bar and restaurant in the hotel itself but due to location it was easy enough to find food and drink. A lot of difficulty with room keys. Spent a lot of time at desk trying to get keys that worked.
Had a nice bar in the hotel. The pool and hot tub were great. Rooms were really nice, with a huge bathroom. Hotel very well located to downtown. Hotel staff friendly and helpful. Would stay here next time we stay in La Crosse. Pillows were too big. Wished I would have brought my own. Prices were a little steep for us, but seemed in line with what other hotels in the downtown location were charging.
The hotel was under major renovations. Not very pleasant and not worth the money.
bed was top notch Extensive remodeling made for long walking detours. Also loud music in adjacent rooms past midnight
Rooms were updated and the bed was very comfortable. Construction and remodel during our stay made things inconvenient.