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Location..... Poor selection of breakfast items on the club level. The power went out on one of the nights.. It isn't directly your fault but you need to own it. Why I'm I paying full price for a substandard stay. Our cable was messed up the 3 days that we were there.
For the price I paid I was expecting a mediocre hotel. I was pleasantly surprised. I was especially impressed with the staff for being so very friendly and accommodating. They went the extra mile to make sure our stay was as comfortable as possible. We requested a room with a view, so they put us on one of the higher floors. We probably would have preferred to be facing the river rather than the parking lot, but it was nothing to complain about.
Das Bett war erstklassig da es umfangreich renoviert wurde hatte man lange Umwege zu Fuß. in den Nachbarzimmern war nach Mitternacht laute Musik
Das Hotel war unter größere Renovierungen. Nicht sehr angenehm und nicht das Geld wert.
Die Zimmer waren renoviert und das Bett war sehr komfortabel. Bau- und Renovierungsarbeiten während unseres Aufenthaltes machten es etwas umständlich.
Continental breakfast great. Kids loved the pool. Room was comfortable for most part. They at first had assigned me the wrong room twice. I had reserved a handicapped room Then when front desk clerk was told she was extremely rude and made it known she was being put out. She told me she had to bump someone so she could accommodate me. I responded by how can someone being bumped from a room I had reserved???? She threw key on counter and then proceeded to walk away. The hotel is not set up for handicapped people. No wheelchairs available or elevators. Handicapped room should have walk in shower. Bed comforter was stained and cobwebs in windows. Price was increased by 50 dollars due to events.
Room was clean, bed was comfortable, plenty of towels, snail appliances worked Pool area was dingy, all of the in restaurant entrees are crossed off on menu, but not removed from website, hot breakfast items at continental breakfast were borderline inedible.
The breakfast was good. Rooms were comfortable.
Stayed 10/26-27/2014 @ room 214 with family (wife,1yr old and 4yr old). found this thru kayak and read most reviews. Tis true that the place is a bit dated but i found it very accomodating and clean. Our double room was suprisingly modern and clean: big screen flat tv, comfortable and clean beds, new couches, new carpet. Bathroom was mediocre but clean. The waterpark was fantastic. The entire area overlooking the waterpark wascoziky warm! Perfect for a cool fall day. My toddlers enjoyed the clean and warm water of the toddler pool. Yes, a toddler pool! Water as low as 6" and as high as 18"-ish. Stayed there for an hr watching the kids from the edge, with foot in blissful water. Bought food from their hotel resto for dinner and it was delivered promptly within 15min. In the AM, the free continental breakfast had a suprisingly wide selection. Reasonably priced everything. Loved our stay and will come back. Big pool with big slide had cold water.
The room's size was great. Upon making my reservation I was given wrong info. Checking in the front desk woman wasn't very friendly. I was given a paper explaining internet, pool times, breakfast, and lastly explaining "quiet hours" and that there would be security walking each hall to enforce said rule-- this was an utter lie. I was up until 4 a.m. due to loud and obnoxious people in the hall as well as 3 different times having people trying their keys in my room door. Not once was there security to enforce a quiet hour rule. The room itself wasn't cleaned well, I had to wipe down the table, desk, chest of drawers and nightstand myself. There was an immense amount of hair on the carpet, which stuck promptly to my bag and clothes when I knelt down to get items from my bag. The beds were described as "queen" but were slightly smaller than a FULL size bed I have at home, and the mattresses were hard as a rock. The hotel itself is nothing spectacular, a bit out of date. The breakfast bar worker was ridiculously rude and obnoxious. I'm not at all pleased with my stay and definitely won't be wasting money here again.
Loved the water slide at the pool, plenty of parking, close to River and only a few miles from downtown LaCrosse. Free breakfast was not that great. Waffles, pancakes and all baked items had a weird sweet taste to them, and the pool could have had a deeper section for adults!