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One of the best in Milwaukee. We had to move to another 4 star (hyatt) on the same street after a day due to lack of availability at intercontinental and it was much inferior.
If you need to be in Downtown Milwaukee, the hotel is well located, has parking (though it's really expensive with in and out privileges -- and I say this as a Bostonian used to paying out the nose for parking), and the public spaces of the building are really nice and well maintained. The gent working the desk when we checked in was also a delight and gave lots of useful recommendations about what sites to see and where to eat. A+ to that guy. Our room itself was pretty low end, especially for an Intercontinental. The air conditioning didn't work, every piece of furniture was damaged, and the walls and bathroom showed a lot of wear and tear. When the front desk staff was alerted the ac didn't work, the guy simply said, "Oh, sorry." D- to that guy.
Beds not that comfortable
The rooms are old & out dated. The beds are horrible.
Fire alarms all night
The location is fantastic and the price of the rooms great. The room with 2 double beds my adult children had was pretty disgusting. The lamp had huge stains on the shade and the mattresses were all stained and disgusting looking ( they always check for bedbugs because my oldest son travels a lot and has seen them in hostels and nice hotels). The room was just very dingy and looked like a 2 star hotel Our room with a king was better but all the mattresses need to be upgraded and replaced. Carpets need cleaning etc The Kilawatt for brunch was okay. Food was not great....bloody Mary's were not so good....food adequate
Great location Take of and clean the ac vent better
Great customer service every time we visit. You can't beat this great downtown location.
Great hotel if you are attending a show at The Pabst Theater or Milwaukee Rep since all three share a common lobby. Check in was quick and friendly (thanks Cory) and the room was spacious and clean. The candy/RedBull/bottled water purchase basket was a bit strange, but the rest of the room was fine. Parking is expensive for the area ($27).
Quiet room, easy walk to the show at the Riverside, cozy bedding, perfect room temp, courteous and helpful staff, excellent and affordable restaurants within walking distance. Arrive after 6:00 pm and leave before 8:00am so parking very reasonable at $8. everything was wonderful
Die Zimmer waren sehr geräumig. Das Frühstück war nicht im Preis enthalten.Lahme Ausreden warum sie kein Frühstuck anbieten. Linke Seite des Gebäudes undicht. Keine Pools. Werde niemals wieder her kommen oder Freunde herkommen lassen.
Das Hotel war insgesamt sehr schön, wir hatten ein sauberes, großes Zimmer. Das Parken kostet $20, aber man bekommt einen Pass beim Einchecken, man kann mit dem Ticket kommen und gehen, wie Sie möchten. Es gibt auch günstige Optionen zum 90 Minuten Parken direkt am Haupteingang wenn man einfach nur mal kurz rein und raus muss. Es gibt keine Mikrowelle oder Kühlschrank im Zimmer, aber man kann einen anfragen und $10 pro Nacht dafür bezahlen. Alles in allem hatten wir eine tolle Erfahrung.
I do like the atmosphere and location of this hotel. They forgot to freshen up our room. We came back after being out for the day to find the bed not made and no fresh Towels.
It was great, and the spa was excellent. The view was good from the room. Was surprised Internet was not complimentary.
Beautiful historic hotel. Comfortable, clean and we enjoyed our stay.
Beautiful hotel with tons of character and charm. Good service, friendly staff, comfortable accommodations. Hotel lobby bar and Blu were excellent. Complimentary breakfast in the Cafe offered good food and full choice of anything on menu. Onsite amenities such as spa, shops and additional restaurants offer an extra touch. For the price of the rooms, wifi was not free. Given the necessity in today's day and age, not to mention that it is complimentary in many more basic hotels, this was a big let down. Especially when service in the tower is spotty for mobile without Wifi. It felt like a nickeled and dimes amenity. Clientele felt a bit uppity.
The hotel is clean, excellent amenities, friendly staff and good good location. I'd stay again and recommend it to others.
We booked a last-minute room at the Pfister and loved our stay from start to finish. The room was beautiful and clean with a great view, service was stellar, and the location could hardly be improved. It doesn't hurt that the hotel is where we stayed after getting engaged! Great experience and we will definitely stay again next time we're in Milwaukee. Pretty much perfect.
Old school charm and service The decor, the people and the vibe.
The Club option is nice...quite a refuge from a horrible room. Couldn't check in until 5:00 despite the 3:00PM check in time. Tub and sink had hair in them. Bedding was ripped.
Loved the ambience in the lobby. The room we stayed in was clean with a great view is the lake. Have to pay for wifi in this current age of free WiFi everywhere.
This is a beautiful hotel We had the $200 room. No fridge or extra sink. I thought it was a little lacking for a luxury hotel. I guess we should of upgraded.
Amazing hotel. Everything was 5 star.
Nice clean room staff is exceptionally well-trained and friendly Food was very good at two of the restaurants I was able to dine at the catered meals were good, maybe a little better than average, although the waitstaff could have been a little more attentive to clearing plates of finished diners. Although you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable, and the only way to the restaurants is through the casino! The checking out process needs some help - I haven't had to physically check out at the front desk in years, unless I wanted to. Usually there is a receipt under your door the day of checkout.