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Great location, very nice rooms, great front desk help and enjoyed the afternoon Mai Tais. We really liked how they offered coolers, chairs, and umbrellas to take to any beach you preferred...very handy. The rooms were very clean. It was in a perfect location for getting to other parts of the island, close to several key beaches, close to restaurants and stores, and decent parking. It was hard to spot the hotel and its sign from the road. Also, the halls smelled too much like the "beach" (but didn't impact our room). They don't have Fox Sports 1 channel which was a bit of a pain, but not a huge deal. Overall, a great choice.
Beautiful location, wonderful ocean view, close to many restaurants, great staff. Nice pool area. Easy drive to several beaches, a bit longer drive to the north coast and to Waimea Canyon. Convenient to river kayaking, and Backcountry Adventures for tubing or zip lining. It's on a beautiful beach, but it wasn't swimable. The balcony was very small. The restaurant prices seemed high, even for Hawaii, so we didn't eat there.
The hotel is on a beautiful stretch of the coconut coast beach. The pool and grounds are nice and well kept. The staff makes this a great hotel. The bartenders and restaurant staff are always very friendly and helpful.
Great value for the money, since they are all studio/hotel rooms, rooms are good for 1-2 people. Beach front and centrally located within walking distance to several restaurants a plus! Current construction makes for a disturbing experience during daily work hours.
The staff were very nice and helpful. Close to shopping center and restauraunts. Nice grounds with variety of rooms. Pool with bar and live music. Room had refridgerator, coffee maker, microwave, and dishes - enough for basic meals for breakfast etc. the balconies were nice and people were mostly friendly. I had a room with adjoining double doors. The doors allowed a lot of noise to pass through. I had extremely rude neighbors who kept the neighbors on all sides awake and security was called by other neighbors multiple times. I didn't get the impression that this was the norm for this hotel. I've stayed here before and not had any other problems. Multiple days of this trouble did however make my trip less than relaxing.
Cleanliness of buildings and the yard as well as rooms. Pool-side bar. There isn't enough parking for all of the guest units - finding parking was always frustrating when returning to the resort at night. The reservation I made through kayak was somewhat misleading because I purchased the ocean view room (as opposed to the partial ocean view room) assuming that it would be a unit on the ocean front but I guess there was another category that wasn't listed at the time. I thought I was getting an ocean front room but got a room that I would consider more of a partial ocean view - looking onto the pool instead. There was an additional almost $20 daily resort fee that included wifi and a few other things but seemed to be an outrageous additional cost.
nice location. nice place. nice people! I needed too stay longer!!
It is right on the coast and convenient for walking around and exploring Kapa'a The staff, especially George, was very friendly and helpful and made a number of good suggestions for local restaurants and places to visit. The 'wiki' breakfast really wasn't much at all, especially if you got there after 8 a.m., despite being available from 7 a.m. to 9 a.m. We learned to eat breakfast across the street at the Hemingway Café.
The staff were very friendly and accommodating. I was a little dissatisfied with the housekeeping. I had to ask them to vacuum- they did not do it automatically. Also, it was apparent that all they did was replace towels, remove garbage, and make the bed.