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We came here for the location and left dissapointed at the lack of privacy and the unexpected shared bathroom. We booked with Chateau Kilauea, but were instead given a room at Volcano Hale which is a huge house with rentable rooms and shared common areas/bathrooms. The strict check in window of 3-5pm is also annoying. This place did have good cleanliness going for it, but we still were sharing a pot with non-flushers and stinky pee-ers. My recommendation: Be prepared to take your chances or stay elsewhere... Inflexible check in policy Shared bathrooms Thin walls Lack of privacy
Beautifully designed and themed hotel, great breakfast, lovely jacussi!
Price was good and reservation worked well. Old house has rustic charm. Requested the highest room available and was given the basement with the noisy stairs cutting through the room right over the bed, even though many other rooms were available in the house. Was not expecting shared bathrooms.
The grounds were gorgeous. The hot tub was relaxing and romantic. The accommodations were comfortable and homelike. The breakfast of nutbread tropical fruit and juice was delicious. But the best thing about our stay was how much the hosts Garret and Sandy went out of their way to help us. All their recommendations regarding places to eat and things to do were spot on. They even went so far as to set up a special wifi connection so we could stream a movie in our cottage. Super excellent. No complaints.