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Cleanliness, modern kitchen, ocean view, beautiful pools. Low thread-count sheets on bed were scratchy.
Gorgeous property. Rooms are brand-new, very large, well-equipped, extremely well-built and in-room amenities are top notch. Restaurant food was excellent as was seaside dining. Pool area was extremely large and beautifully landscaped. The hotel sits on the windiest part of the island. Most of the week it felt like a gale force wind tunnel thru the middle of the lobby thru to the pool area. We know it was isolated to this location because we visited several wind-free spots on the island throughout the week. There seemed to be a lack of staff (only had poolside attendant one time during the duration of the week). Otherwise, saw no pool waitstaff. The only small thing we didn't like about the room itself was that there was only one mirror in the whole condo (in the bathroom). It would be great if there was a mirror in the bedroom so you can get dressed with out having to go back to the bathroom especially when sharing the suite with more than one other person.
Everything was new and pretty. I liked that kitchen was well furnishined and the room design was nice. We got complimentary sparkling wine since we were honeymooner. The worst thing about the hotel was that it was very short of people. Our first room did not have enough hot water for one person to finish the shower. But it took about 3 hours for them to get us into another room. We tried to get help from bell boy to move our luggages but they told us that we need to wait for 5 minutes. We moved by ourselves. Any time I tried to get help from front desk and it took them while to respond. Also I won't blame it to the hotel but it was so windy all the time. It was like we were in middle of storm all evening through out the time of our stay. Our martini glass had a chewing gum stuck to it.
It was a very comfortable brand-new condominium with well-appointed equipments, full kitchen, Washer& Dryer, full-open glass door to the balcony. The Deli has not enough selection of goods and foods. It was unsatisfactory room cleaning for a couple of day.
My wife and I had a great time relaxing by the pool drinking wonderful lava flows! Price was a little expensive.
Great hotel, great location
The hotel is stunning with amazing ocean views.
The view was stunning, and the amenities top notch. That I was unable to stay longer.
Lots of hidden fees. Overpriced food and drinks. They would not give me a complete bill when I checked out. Cost to park my vehicle!
Top shelf overall. The beach. Too much coral and rock.
Wish I was still there. I left my camera charger in the room. They shipped it back to me. Loved it and would stay again if I can.
The design of the resort: the pools, the waterfalls, the wildlife lawns, etc. The staff are consistently nice and patient, the shuttle service within Ka'anapoli area, the size of the rooms. Compares to other resorts in the area such as Marriott and Westin, Hyatt's rate is very reasonable about average of $350/night. Son'z restaurant food was terrible for 5-star, fine-dinning categorization. The popcorn ceilings in the rooms can be upgraded. It has no beach - we'd have to walk further the Marriott resort for the beach. Hyatt should do a better job enforcing the no-smoking policy on floors designated as non-smoking floors, it's never pleasant to be out on lanai and having to deal with someone next to your unit smoking up a storm.
* People/service was great! * View of ocean from room was wonderful * always restocked amenities everyday * very clean bathrooms, room, lobby, etc. * Food was very good Everything was overpriced, but we were in Maui, and Hawaii is expensive ... getting there is only the beginning when it comes to spending $$$$
room service was awesome...food outstanding. Front desk personnel were very friendly and accommodating. Went to Japengo for dinner...sat us in the lounge area...even though the lanai was ready for seating and to catch the sunset...were told it wasn't open yet although hours of operation stated 5:30...sat with our backs to the water and couldn't see the sunset through the bar...after 10 minutes about 20 Japanese tourists were seated in the restaurant. felt shunned. The floor/carpet was dirty in our room (201). Nasty stains (by the nightstands and throughout the floor) we wore slippahs in the room! Coming from Honolulu, expected more. We were on the second floor and couldn't sit on our lanai since the people next door were out there smoking cigarettes and it smelled disgusting. For $400/night felt ripped off! Also feel parking should be a couple dollars a day...not $16! Then an additional $30 hotel fee???? Hyatt residence club employees were shoving the "timeshare" experience down our throats! Didn't spend that kind of money to try to be persuaded to purchase anything.
It was a nice $200 a night hotel. Unfortunately I paid $600 a night The valet took 15 minutes to get our car and I had to ask twice to get the car. Two of the three elevators were broken so we eventually carried out bags down 5 flights of stairs after waiting 10 minutes. The bartender used his hands to put ice in people's glasss.
I liked the beauty of the resort. All the flowers and the way the pool was designed. Very beautiful grounds. The rooms need to have some upgrades done. Get rid of acustic ceilings old and outdated. The door to the bathroom at the bottom was chipped up and discolored. Moldings in bathroom needed to be recaulked.
Nice room, cleanly, beach front, nice pool area and not too bad a price for the area...being close to Lahaina was great! The hotel room we stayed in was a bit of a ways from the lobby and we had to walk through a row of shops to get to the front, but towards the end it wasnt that bad being away from commotion. The breakfast was expensive for what was being offered. It wasnt bad, just not worth $30/person. Parking was $18/day which hurt after we were there for so many days.
The room, the staff, pool, location Dont think that guests need to pay for sofa or seet on the pool.
1.) Trotz Grösse der Anlage sehr gutes Essen in allen Restaurants (insbesondere "Tropica"). 2.) Gestaltung des Swimmingpool-Bereiches (inkl. Kinder-/Erwachsenenpools, Flamingo-/Koy-Teich, Höhlen etc.) 3.) Freundliche Angestellte. 1. Zimmer: Grösse und Zustand (eine Renovation wäre erforderlich - ein anderer Flügel des Hotels wurde kürzlich renoviert). Sehr kleines Bad. Waschbecken offen (in Küche integriert). 2.) Grösse des Hotels: ergibt ein eher anonymes Hotelerlebnis. Zudem gibt es nicht immer genug Liegestühle für alle Leute. 4) Liegestühle/Sonnenschirme (Anzahl und Preise) 5.) Lift: sehr alte und langsame Liftanlage
Die Flamingos und Schwäne waren einfach wunderschön. Der Pool war etwas kalt.
die Strandlage, die Abendbar am Swimmingpool sowie das Zimmer waren o.k. Das Hotel fand ich als 3 Sterne Hotel überteuert
wunderschöner Strand, sauberes Wasser und die grosszügige Gartenanlage (Liegewiese) mit genug Schattenplätze und Liegestühlen Zimmer dringend renovierungsbedürftig! Ungemütlich feuchte und muffige Luft im Zimmer. Ungenügendes einseitiges Angebot in Verpflegung zur Lunchzeit. (Nur Fastfood bei Tikigrill)
Die schöne Hotelanlage mit Park und Strand hat mir sehr gut gefallen. Auch ist die Lage des Hotels optimal. Im grossen und ganzen muss das Hotel renoviert werden, v.a die Badezimmer. In der Dusche war Schimmelpilz überall. Wir haben das Zimmer gewechselt weil dies einfach unzumutbar war. Nach Besichtigung von 3 weiteren Zimmern sind wir zum Schluss gekommen, dass die ein generelles Problem in diesem Hotel ist, da alle Badezimmer mit Schimmelpilz befallen waren was eigentlich logisch ist, da es kein Abluftsystem gibt. Auch wurde das Badezimmer nicht gereinigt sondern nur die Tücher gewechselt. Ich würde nie wieder hier übernachten.
Sehr gute Lage, sehr gepflegter Strand, glasklares Wasser, große, sehr gepflegte Hotelanlage Der Check-in bzw. Check-out könnte von der Zeit her flexibler sein.
Schöne Aussicht auf den Strand, schöne Terrasse, mehr Privatsphäre, tägliche Reinigungsdienstleistungen, schön Schränke. Alles in allem ein schöner Ort zum übernachten. Günstig im Vergleich zu anderen Hotels. Es sollte modernisiert werden.
Hawaiian Atmosphäre Die Betten waren nicht so toll
Wir waren sehr zufrieden mit dem Hotelangebot. Nicht gefallen hat uns : 11min telefon nach Deutschland 85 USD !!!Das ist Wucher !!!
Sehr freundliches Personal, wunderschöne tropische Parkanlage, 4 weitere Top Restaurants in der Nähe, Frühstücksbuffet,
Price and upgade
Our one bedroom unit worked well. We ate in or out as suited us. Nice 3.5 mile beach trail starts in a park just south of the property; good for running and walking, but could be contested in spots. we had full access to the timeshare immediately south, and frequented the happy hour at their beach/pool bar and their lounge chairs. Grounds were lush and attractive. Beach was nice to look at, but not very useable, as it was small and the surf was high. Too small even for lounging. Next door was better.
Huge room. Gorgeous views. Huge tub. Beautiful tile work. Big kitchen. Washer and dryer The beds were just awful. They were rock hard and not comfy at all. The pillows were small. Had a very hard time sleeping. No coffee maker!!!
This place had everything that we expected and the Beach was great you could go rite from your hotel snorkeling I recommend this place a return Everything
The view and the pools are very nice and I was impressed with them. The food and drinks were just average. I understand that more people cook themselves in this type of property and not to expect a five star experience. The service was weak and inattentive in the restaurant, enough to get you your meal, but mostly feeling in different.