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Friendliness of the staff from the desk personnel to who worked all areas to the managers. Can't think of anything in this catagory.
Cost was most favorable. Room did have a microwave. Breakfast was average to good. Security was not good. No locks on exterior doors. Floors were not padded, so noisy. Sink was clogged, had to try to unplug it ourselves (not successful). Cancelled 2nd nights stay and opted for another location.
Nice to have gym and pool in the hotel if you are staying for any length of time. Breakfast was very nice. A wide variety of options.
beds were comfortable, free wifi, staff was friendly no locks on doors, stains on ceiling, burn holes in the blankets
The rooms beds are super comfy and the bathrooms are updated I have never been treated so poorly or rudely by anyone. This female front desk clerk was very rude, and scared my kids when she was in my room. If it wasn't for her I absolutely would have returned.... But I don't want to chance dealing with her again.
Rooms were clean, staff was friendly. Walked into the lobby into the very strong smell of cigarette when checking in, seemed that someone had very recently been smoking in the lobby area. Beds were soft, extremely soft!
Hot breakfast (eggs, sausage, hash browns, pancakes, cinnamon buns, etc) was exceptional and the beds were so comfortable. Room was very clean and cozy. Water slide and pool were wonderful. Located pretty far from most major restaurants and shopping in town - not within walking distance of these.
This hotel was perfectly adequate in every way. There was nothing that jumped out and screamed excellence, nor anything severely wrong with it. A good value. The door to our hotel room stuck open and was difficult to close. Also, when I called hours in advance to request an early check-in after a lengthy day of travel I was rudely rejected and when I arrived, still early, it suddenly wasn't a problem.