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Loved the very comfortable king sized bed and the complimentary Starbucks coffee in the room. Location perfect in downtown within lots of cafes/shops. We prefer carrying our own luggage to our room, but there was a porter who literally took our luggage while we were checking in and without asking us, took it to our room, of course expecting a tip. We found it somewhat pushy, not our style.
The room was very comfortable and clean. I arrived late in the evening after the dining room was closed but the irish pub had a good menu with live music and it was quite enjoyable When I arrived at the desk they could not find my reservation. It seemed I was going to be turned away which was very unnerving. I asked if they had any rooms and the attendant said yes but not at that rate. After consulting with a superior, he was told to honour the reservation and they would fix things later. Hopefully I will not be charged twice for this event.
Staff helpful Paying $15.95 for parking.
Walking distance from Rogers Place (15 min) Good value Nice staff Comfortable bed Dated lobbies/rooms seem slightly dingy This hotel wants to be a super nice but doesn't seem like they want to invest in the accommodations
Very accommodating. Helpful staff.
Comfort and location
Hotel is close to restaurants, malls and clubs. The room was affordable but the quality is excellent! I did not find slippers in our room. I booked the hotel room for 2 people, 2 bathrobes would be appreciated.
We enjoyed the fact that we had such a short distance to shopping in eaton center. Thanks.
if i go to travel in down town edmonton , i will choose it, it have all i need.
Downtown location was ideal for me. Additional fees for overnight parking.
Once you get to the hotel it is great. There is a problem with the environment however and the city really should address it. Late Saturday night or early Sunday morning maybe like a lot of big cities, but there is a feeling of danger from transients and inebriated or mentally unstable people wandering. I wish the windows could open. I like fresh air.