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I was put in a room directly above where the construction was going on. It was not a relaxing stay
I liked the location of the resort I liked the room I liked the underground parking I liked the attached spa I didn't like the noisy neighbors Friday and Saturday nights!!! I didn't like getting double charged for the stay especially when I asked at check out if there would be any charges and they said no. The charges did get reversed but I had to do all the leg work! I didn't like that there wasn't a restaurant/bar in the resort I didn't like that they didn't have an atm onsite
I stayed in a two bedroom suite in the Aurora suites and it was 100% the best stay of my week in this area. The accommodations are luxury, and very clean and comfortable. I could have stayed here for another month or two, it had everything I needed. Outdoor patio space with dining space and a bbq, gourmet kitchen, in suite washer dryer, jet shower, two bedroom master suite set up, spacious living room and dining room, fireplace in all bedrooms, and comfortable bedding. I can't wait to come back for another stay!
The executive suite we stayed in is stunning. It is well appointed and beautifully crafted. It is truly top notch, like an expensive home away from home. The room we happened to be in had a thermostat issue and though it was set to "cool" and 16 degrees C, the heat ran all night in the unit and the temperature read 27 degrees C. Unfortunate but manageable.
I liked the room and balcony with barbecue. The full kitchen. The heated pools outside were nice.
It was quiet and relaxing Most of the dishes and the toaster were dirty. I had to was everything before using and it was not just dust, it was caked on food left on the dishes and cutlery.
The bathroom was exceptional once we learned how to us all the options. The unit was verry well equiped.
Well appointed room with good ammenities and excellent showers! Long distances from some rooms to the front desk and pool area
That was the best hotel. we would take the shower with us if we could :) nothing
the staff, the setting, location, breakfast, everything really. It was a nice beginning to our trip in Banff area. It is close to Banff and really great in terms of moving back and forth as well as the price was reasonable.
Breakfast was good! Room was big enough for 5. Washroom was clean Overall it was a very good stay. Will come back for sure.
Front desk personnel not engaged at check in. Actually had to enquire if one was on shift so we could check in at 630. Hairs all over bathroom tub sink toilet and walls. Room didn't feel clean at all.
Wir haben uns sehr wohl gefühlt,hatten genug Platz im Zimmer alles war zweckmässig nein
Sauberkeit der Zimmer und der Anlage
Sauber, das Personal ist freundlich, das Frühstücksbuffet im Preis inbegriffen kleines Zimmer, ein wenig heruntergekommen, fühlte sich mehr wie ein "Motel" an