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I loved the breakfast that was included and how clean we found the facilities. I feel as if the room should have cost 75 versus 100. Also the bed was really firm and I prefer a softer bed.
Location Hotel was not la Quinta quality. Room smelled of mold and we saw spiders on wall.
Booked a non-smoking room a month in advance but arrived at 11pm after a long day and were assigned to a room that wreaked of cigarette smoke...the hotel hallway also smelled like strong chemical cleaners masking smoke smells. After complaining, we were moved to the only room left...the handicap accessible room next to the lobby and elevator. There, we were subject to loud guests until about 2am, and could hear every word through the thin door and walls.
Clerk who checked us in was in great, cheery mood. Never had a better welcome at a hotel.
I was not satisfied with my stay at all. The rooms were small and tight as well as the bathrooms. It felt like I was at a motel. The rooms need to be remodeled as well as the bathrooms. Everything about the hotel is tight and to be located downtown, it should have looked better than it did.
The parking facility for the hotel was always booked and I had to park across the street from the hotel during half of my visit. Mind you the main parking area is dismal and extremely confining so this was not a loss. The room I stayed in was pitiful and tiny for myself, my husband and two children. I made sure to stay outside as much as possible, so as not to remain in that tiny space.
The paid Wi-Fi is fast. I am OK with paying a little extra for solid internet. The hotel has recently undergone renovation and is much cleaner than even a year ago. The new restaurant and bar on the first floor is fantastic.
Liked the location. Restaurants. Room facilities.bathroom cleanliness. There was dust on tables so housekeeping staff not careful.
I came with my service dog and the staff could not have been kinder or more helpful! I will definitely be back!!
Everything Couldn't close the blinds
Really enjoyed the stay here. Everything was clean, friendly staff, great breakfast spread.
Nice rooms, complimentary breakfast. The elevator did not appear to be in good working condition and the hotel was much further out of Harrisburg than anticipated.