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Nothing The employees and the quality of room
They actually showed us how to save more money with free breakfast for the family if we booked direct instead of with a third party. Then bumped us up to give us a free breakfast just for being a frequent customer there. After a long road trip, it's that extra touch to hand you a couple of warm cookies as you check in as well. This place is always clean and quiet... perfect for slowing down and relaxing.
The room was in great condition, very clean. The lobby was really modern but welcoming. Breakfast was awesome! The eggs tasted like real eggs, and there was a good selection of options. When we walked in to check in, there were some people in front of us who were taking a very long time to check in. I think we waited 20 minutes for them to finally be done. The young man behind the desk didn't handle the situation very well. He didn't make us feel like we were a priority (he didn't even acknowledge us until we had been standing there for 5 minutes) & made us feel bad for making our reservations through "a third party". This put a very bad taste in my mouth. I would think twice about coming back to this hotel for that reason.
Full kitchen... Hotel was nicest I ever stayed in for a 3 star Loved everything
It was clean and quiet. The breakfast was very good. When you entered through the hallway, to your room, there was a smell. It was not nasty but just did not smell very good. The was some kind of thing on the wall blowing air and that seemed to be the source of the smell.
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