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We enjoyed the quiet and cleanness of the place
Breakfast was good, the staff was friendly. We needed a pet friendly location & this fit the bill.
The staff was friendly and helpfull the rooms were clean and smelled clean. Who would build a three floor hotel and not install elevators. The ice machine on the third floor didnt work. There was no ice machine on the second floor. You had to walk down three flights of stairs to fill your ice bucket. There is no one on housekeeping after day shift so dont ask for extra towells or pillows unless you want to brave the stairs again. The hall on the third floor got all the heat from the other two floors. There was no air conditioning in the hall so it was ninty degrees on the walk up the stairs. The air conditioner in the room was inadequate to overcome this floors heat buildup in the summer time
I got what seemed to be an unusually low rate for that weekend. I booked in May and the rate on-line was good. There was confusion about my reservation when checking in. When I booked the room, I called directly and was told that rate on their Website was not available. I went back and booked on-line and received that low rate. When I called the day before my arrival, I was told I didn't have a reservation and they could not look me up by my name. Really? The hotel is not that big and we were not all named the same. I had to call KAYAK and they had to contact the hotel to get them to honor the rate. Seemed like the property manager did not want to rent the room to me that weekend for that rate? Eventually it was corrected and I got the room and rate I had reserved.
Very comfortable, easy access, good breakfast paper in the business center printer was not clean, replaced used so boarding passes were not usable.
Room was ready on time Be careful here, check your bill, they charges my room to someone else, so then I had to make sure they didn't use my card for other people's rooms
comfortable rooms and nice pool whirlpool jets were not strong enough, it was just circulating the water, no power to it, and need more variety with continental breakfast and sausage was cold.
I cannot say enough good things about my recent stay at Comfort Inn & Suites Fayetteville. It all started with SYLVESTER BOYD, what a pleasant young man!! I had traveled ALL night, had been up for two days and needed an early check in, arriving in town somewhere around 11:00 am. I stopped at Holiday Inn Express, Hampton Inn and the NEW Hilton Garden Inn. All turned me away at the door saying that I would have to pay for a second night. I called Comfort Inn and spoke to Sylvester, I did not go into detail about why I needed an early check in, but when I got to the front desk, tired and worn out looking, he could tell. He was so very helpful and understanding. All with a smile on his face as big as Texas! My experience was enjoyable, although I had other hotel arrangements elsewhere, I cancelled and stayed another night at Comfort Inn. Comfort Inn will be the ONLY hotel I stay in while visiting Fayetteville. Thanks so very much for all your help Sylvester!!