Das einzige war das coole Design des Hotels. Sonst gibt es eigentlich nicht viel positives zu erwähnen. Das Zimmer war für den Preis sehr klein. Die Hotelgäste sind fast ausschliesslich aus der versnobbten amerikanischen Oberschicht. Vorallem die Jugendmannschaft der Reichen ist stark vertreten und benimmt sich auch entsprechend...:-( Das Personal ist natürlich der Klientel entsprechend eingtestellt. Der Basslärm der hauseigenen Disco ist bis ins Zimmer und bis in die frühen Morgenstunden zu hören und an erholsamen Schlaf ist so nicht zu denken. Fazit: Das Hotel ist nichts für Gäste die nicht um Party zu machen dort sind!
Concierge was snooty
Close to the areas we wanted to visit, very clean & easy to find. Staff were very friendly, good facilities.
nice swimmingpool; good beakfast; nice staff
Location Housekeeper try to open the door without notice to accommodate somebody else late night. We found leftovers of food and roaches behind the freezer. Front desk didn't apologize adequately.
Beautiful grounds, staff was great, beds were quite comfortable Breakfast buffet a little pricey
Pool was pretty good, nice gym setup, good food options, excellent service. Location good for Scottsdale and surrounding areas, a little far from central Phoenix and beyond, but traffic is not a problem so that's not a big deal. Happy that they hand out plenty of bottled water and have water available at the pool and in the lobby. Access to the spa was also a plus. We were stuck in an outdated room with old double beds, an old and too-small bathroom. There weren't many plugs near the beds (like on the tiny night stand) to charge phones and other devices. We had to request a fridge as it wasn't in the room automatically, and there isn't a microwave either. The TVs were problematic as they were in the midst of updating their system, so sometimes the TVs were completely down, with no signal. The TVs on the gym cardio machines were down the entire time.
Location for business and shopping. Cleanliness and poolside bar.
Staff were friendly and accommodating. Beautiful resort.
Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)! While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.
The location and ease. Our sink was clogged when we arrived.
space is cool but as with most of these boutique hotel projects reconstruction is starting to show wear there is a new giant building project going on across the road and they start construction at 7:00 am checked in after hours took us three attempts to get our room even gave us keys to someone elses room by mistake
The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel. The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.
Unique hotel with great style. Comfortable and relaxed.
Great renovation with comfortable rooms and all amenities. WiFi was fair but should be improved. Pool area needs staff to remove cig butts and not pour drinks out in seating area around pool...unsanitary and lazy. Some bar tenders made people wait a lot longer for drinks at bar where as wait staff were good.