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Neue Matratzen und modernisierte TV's Das Hotel müsste aber mal renoviert werden, besonders der Teppich
Jason war sehr freundlich und einladend
Kundenservice Unterhalt - Klimaanlage ersetzt In der Nähe der Autobahn Klimaanlage funktionierte nicht - repariert dann ersetzt Riesige Kakerlake 1. Tag das Zimmer wurde nicht gereinigt - Angestellte an der Rezeption fragten ausgiebig, ob wir das Schild "do not disturb" rausgehängt hatten oder das Zimmermädchen gebeten hatten (nicht) sauber zu machen?? Beim Frühstück - Reinigungspersonal schaltete das Licht im Frühstücksbereich aus - Zeit zu gehen?
Der Pool war großartig und das Personal war freundlich Die Dusche war nicht sauber. Es sah so aus, als ob die Duschwände noch nie gereinigt worden wären. Der Boden müsste mal richtig gesaugt werden. Das kontinentale Frühstück war recht dürftig
Großes Zimmer, guter Zustand, sauber, ruhig.
The attention, by the General Manager, given to concerns during our stay was above and beyond expectation! Thank you for a wonderful stay over the Christmas holiday.
Beautiful courtyard landscaping. Quiet. Convenient to restaurants and shopping. Beds are comfortable. Good complimentary breakfast. Bathroom cramped, dated, and in dire need of work. Shower draining problems left us standing in ankle-deep water. Rainfall-style shower head had black gunk (mildew? mold?) all over. A curved shower rod was installed, and usually means more room in the shower but, in this case, it only intruded into toilet space. Shower head didn't move and was mounted so close to the corner you were forced to stand right next to the wall. Every time I used this bathroom during our 3-night stay, I was sorry that I hadn't requested another room immediately. Did report this on check-out so, if management is responsive, further users of room 112 shouldn't have to face these issues.
Great location on Colorado river, easy walk to the town center. Close to territorial prison museum, walking paths with historical information plaques. Large pleasant, clean rooms. Very nice exercise facility.
This place is great. Wonderful staff, restaurant onsite and the rooms were very clean. I would recommend this location anytime you travel to Yuma. Nothing to say here.
Michelle the receptionist was extremely friendly and welcoming. Every time she saw us she greeted us and asked if there was anything she could do for us. The property is beautiful as were the rooms and pool but what brings us back is the location right on the water. Our room wasn't cleaned the next day so we came from floating down river to a dirty room and no clean towels. I wasn't a huge fan of the female chef as when I ordered something for breakfast she seemed so irritated which I found funny as were were the only two guests in the lobby for breakfast so she wasn't busy. Why she was so irritated is beyond me but maybe find a different job outside of customer service.
Everything( the facilities and the staff were excellent. We stayed for five nights and enjoyed our stay. The staff was very accommodating and friendly.
I liked that the room was next to the river and we could access the river from the hotel. The drinks were good and they had free cookies.