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The Amara Resort was surrounded by the breathtaking views of the Red Rocks of Sedona and was surrounded by many local stores. I would especially recommend the restaurant at the hotel for a great and healthy breakfast. We were also pleased with the car service which was nice when we didn't feel like walking. The only thing I would've liked is to have a slightly larger pool, since the pool was extremely crowded and there wasn't much room to swim.
Rooms were comfortable, location was perfect No complaints whatsoever
We loved the location. Walking distance from all of the unique shops and restaurants in Uptown Sedona, but also very quiet and relaxed in a beautiful setting beside the creek. The service was amazing! We also loved the fact that the valet service is included and there is a complimentary shuttle service to anyplace within 1 mile away. The price may be a bit high.
The grounds of Amara are beautiful. Red rocks serve as a backdrop to the pool/hot tub and common area. I liked that it was a small hotel and not too crowded. They have a wine hour every evening which was fun (but the trade off is no breakfast in the morning). The rooms were clean and beds were comfortable. The young guy with glasses at the front desk made a big deal of announcing we booked our room through a "third party" on arrival (through Kayak's Getaroom). Not sure exactly why he made such a big deal of that fact, but let it go. When we got to our room we saw that it had two double beds instead of a king size bed like we had reserved. I went back to the young guy at the front desk to ask for the correct room and he said it wasn't the hotels fault and that I would need to take it up with Getaroom (once again making a bid deal of booking through a 3rd party). His customer service skills were very weak and he would benefit from additional training on making guests feel welcome and comforting. FYI: The hotel allows pets and we heard dogs barking in the morning. Didn't bother us too much since we were early risers due to jet lag, but if you're looking to sleep in you may want to find another location or specify you want to be far from rooms with pets.
Parking service and the guy at check in were very good Shower did not work it was only hot water there was something wrong with it's faucet and the girl at check out just said she would let engineering know and that's all, you spent more than $400 on the hotel and not being able to shower?
great staff, clean modern room can't find something to complain about
Das Zimmer war komfortabel, die Dusche und das Bad waren sauber, das Zimmer war sehr sauber. Nichts Besonderes, aber wir brauchten nur einen Platz zum übernachten. Tolle Lage, leicht von der Straße zu sehen. Ich würde wieder dort übernachten.
Für den Preis war es schön. Sehr sauber und das Hotel befindet sich mitten in der Stadt. Kleines Badezimmer
The location is great, especially being able to walk to Elote for dinner. Beds were very uncomfortable, and although I applaud the management for wanting to have eco-friendly rooms, it wasn't worth rough towels, crummy toiletries, and toilet paper that seemed as if it had been beamed in from Soviet-era Russia.
Location is great. Within walking distance of the Hillside shops. The trail rooms are newer, larger and nicely layed out. The beds/bedding are nice and comfy. Bathroom needed some updating/care.
Location and price. Outdated room. Thin walls. Dirty balcony.
The four members of the staff that I met were very friendly and accommodating. Can't beat the location. U can walk to Tlaquepaque.
Great location and loved the heated pool and spa. It was near downtown and shops. It was very relaxing. Nothing really. They were doing renovations to the motel they bought next door but when its done it will be good to.
First of all, Andy from the front desk was super accommodating, friendly, professional, and knowledgeable. She did a wonderful job making us feel welcome and helped us get the most out of our stay. The hotel provides awesome cruisers which I now know (after many years of visiting by car and foot) is the best way to get around the uptown/oak creek area of Sedona. The bed was super comfortable and the only thing that made me get up out of bed was the idea of the bike ride! The restaurant on the property had excellent margaritas, corn hole game, and the hotel property has a cozy fire pit and ample seating. They even offered late checkout which was wonderful! I will return! It's a little strange some of the balconies are shared but I will ask for a room without a shared balcony next time. Also the table had some dried coffee on it and there was a bunch of construction, the hot tub was not working but I didn't know there was another hot tub on the other side of the property :/
When we checked in the staff was courteous and friendly, they accommodated us to a better room just by asking! Also, getting free appetizers during our stay was a plus! I wish I would have known about the expansion project going on but it didn't really affect our stay. I'd like to go back and see the finished section.
The location, staff, room were top notch. Everyone had an attitude of caring that the guests had a great experience. We paid extra for a premium room, but had a view of the roof top air conditioning and heating units. Guests of the rooftop observation area next to these units, in turn, had a view of our room. No view of any red rocks from our room. Also, there are no icemakers and you have to go to the restaurant when it is open for ice. May be uncomfortable if you find yourself underdressed to go to the restaurant.
The view from the third floor rooms were great for the Red Rock. It was a solid 3 star hotel, but fading. Dingy and hesitant to provide service. Rooms were not cleaned unless you forced a request, bar staff was unskilled, and the Spa services (massage good, meditation weak). Towels and robes looked over worn, and service was slow. Seems like it needs an update and new management.
Location Spa Services Beautiful room
Staff, amenities , and little things like bottles water
We went to Red's two times and once a friend in the group was told there was a 5 drink minimum and he was cut off. He wasn't even driving and he was still told this. We went to get coffee the morning we checked out which was about 10:50am. We got coffee and sat down and a lady named Rose came over and took away the coffee. We asked why she was taking it down (because it was 10 til 11 and we were told there was coffee until 11). She rudely said "Well, its been here since 7am". We got up and walked out. I'm sure they were upset because we weren't eating breakfast there we were just getting coffee that was part of the $22 per day resort fee. If the staff at Red's is going to get upset when customers get the coffee and nothing else, you should move the coffee into the lobby. Not impressed and we wont be going back.
Foam pillows Pool and hot tub were way over clorinated.
Gorgeous view from our terrace. Great staff. No elevator, the pillows.
I was not happy with the pillows. They were small and not comfortable. The TV made a crackly noise and almost every channel.
Location Old property that needs a lot of work.
The views, hot tub, pool, exercise room, guestvroom with fire pits and outdoor space