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Best food I have had at an all inclusive in Puerto Plata. Staff was very friendly with lots of activities. Service in restaurants was incredible, by day two Domingo knew what we wanted and had it ready for every meal by the time we were there. Top shelf liquors available at select bars, safe is free, casino is right next door, beautiful beach, close to airport and city, would likely go back. We had 24 people come from 15 to 78 and all had a great time (and not one person was ill from food) Definitely more family oriented than for younger people, rooms were a bit dated... We had an outlet hanging out and a fridge that didn't work (we weren't in there very much), restaurant reservations can be hard to come by (if you get one go Japanese, by far the best) , less beach people trying to push excursions than other places but still there (they are honest and had better deals for the same stuff as the resort, IE we had resort goers in our group set up by the beach guys, but we paid a lot less), good liquor is really only found at the front bar
Weather , staff from other hotels bugging in beachfront , loud bad music at restaurant
Probably one of the best hotels I have stayed at in Puerto Plata and I have been to five of them. Gorgeous views, courteous staff, all your needs addressed, good food, only place I have stayed as a resort/hotel that actually has Dominican food. It was not all inclusive. Food and drinks are seperate. However the prices are reasonable and the week was cheaper than I expected. Next time knowing that I will just budget differently.
This was my second time staying here and it is 100% better. The rooms are updated and they are really nice, the restaurant was updated and that too was really nice. The food was amazing! We are very well. The entertainment was cute and funny, the whole family enjoyed it. Most of all, the staff were all amazing. Everyone always had a smile on their face and they were always eager to help. We had 13 people and the moved tables, chairs so we could all eat together. They even sang to my sister in law for her birthday. Great place, we'll be back again next year!
Service and food was excellent. Night club not included, and needed more animation.
The food was great at the buffet, the room was very nice and comfortable. The staff was very friendly at all times. I didn't like that there is no club inside the actual hotel. My boyfriend and I wanted to go dancing and we had to go outside the hotel to get to the nearest club. But overall it was a really good experience, I would go back
Staff was excellent, food was great and drinks plentiful. Would stay here for sure. Rooms are outdated and no King size beds.
The staff was great! Loved the shows! Need to try to make an actual piña colada, it was like water!!
Aftershow and environment Took too long to check in