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The hotel certainly deserves the 5 stars status it has. We enjoyed our stay. The staff were always on hand to assist when we required help.
Very central, fancy and with nice staff.
Currently extensive building work within the building which is noisy from early morning.
Good sized room, clean, well located.
We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
The weather and the food was quite good quality. Lack of choice of dining areas, expensive wine, even local S.African wines. Expensive transfer from airport to hotel, which did not arrive on time.
the rooms were amazing and clean....great value for money....and the staff were 5 star class!!