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the rooms were amazing and clean....great value for money....and the staff were 5 star class!!
Good sized room, clean, well located.
We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
Location, Friendlyness of Staff, Breakfast and the central location in Pretoria No, we had a Great time.
Hospitality. Oh and the welcome note on the screen was comforting for this single lady Shuttle I was given for local ride (to sanc offices)
rooms are clean and comfortable and the staff are very friendly and helpful pay t.v and movies channel was not working.
Friendly staff, cleanliness, convenience of having a restaurant in the hotel, live music Problems with faucet, window that would not close, cockroaches, mouse, neighbourhood
The staff were very helpful in arranging transportation. The breakfast and dinner buffet were excellent. The hotel is close to the train and bus terminal and government office buildings. The immediate area around the hotel is a little seedy. The staff were unable to suggest things to do and see in Pretoria and that surprised us.
Breakfast buffet was fantastic. Rooms were clean. Staff were friendly and helpful. It was nice to have a piece of chocolate waiting each day in the room. Nothing major. I ended up paying for internet because it wasn't made clear that there were internet coupons available to guests (I assumed internet wasn't included). Also, although it was great that the staff wanted to get feedback on how the stay was (to improve service), I thought at times that it was a bit overdone - to be constantly asked for feedback about the service got a little tiring.