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The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
Clean, friendly, easy
The hotel is new and very functional with adequate food It would be better with a gym
I regard the "unenclosed" bathroom as entirely inappropriate for a hotel at this price level and would not have booked there if I had known in advance. I woudn't stay there again for that reason.
Accesibility from airport and to the Gautrain system. The mall within the complex including cinemas. Great stuff.
I chose the hotel primarily for its proximity to the airport. The free shuttle to and from OR Tambo was very convenient. I was not interested in the casino, but found the restaurants within the complex provided a nice variety of meals. The staff were very friendly, everyone from the desk staff to those we passed in the halls. Our international flight did not leave until the evening, but the staff allowed us to store our bags and relax by the pool throughout the day. The breakfast included was delicious. I could not believe all the choices. I have no concerns
cleanliness. average. hotel and its facilities were fine, but not as described on the website. a seat in the corner of the room does not constitute a 'seating area', and two single beds is not a family room. also, the walls appeared to made of paper, extremely noisy.
I had no problems with the hotel, it fit what I needed it for. A big plus is all the onsite amenities (casino, convention center etc..) not at all
Shuttle bus, clean rooms, good breakfast Rooms very small. Not the Metcourt Laurel we have stayed at before
Very modern & cold.
The room was very comfortable and clean, and I also liked that I could open the door for fresh air. In the evening I meandered over to the casino area and there were plenty of restaurants plus the casino itself was fun. In the morning I had the breakfast buffet which offered everything imaginable and was very delicious. My stay at Metcourt was a very positive experience and I would stay here again.
The hotel is located in a secure complex. All facilities are within walking distance and the staff are the best!
This was a very safe and close place to stay on a brief overnight airport visit. It was clean and nice, and easy to get out and walk around and have a meal even though we were really jetlagged. The IDEAL airport hotel. It obviously had more to offer than that, but that was what we needed. I did not like only having a curtain - rather than a door - between my bed and the toilet.
Freundlichkeit und Hilfsbereitschaft der Mitarbeiter
Sehr ansprechendes Design mit einladendem Pool. Der Besitzer hat uns für einen Tag sein privates Navigationssystem zur Verfügung gestellt. Gutes Frühstück. Aufgrund der Glasbausteine und den fehlenden Vörhängen, lassen sich die Räume auch nachts nicht verdunkeln.
das Ambiente Die Zimmertüre war aus Glas, so fiel sehr früh Licht ins Zimmer.
Da es weder ein Resteraunt im Hotel noch in naher Umgebung gab, hatte man die Gelegenheit sich das Essen zu bestellen (Menukarte lag vor). Schwimmbad winzig und ungepflegt (schmutziges Wasser); konnte nicht zum baden benutzt werden.
Die Kakerlake beim Frühstück hat mir den Appetit verdorben, ansonsten waren das Hotel und die Mitarbeiter in Ordnung.