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Awesome pool which envelopes the entire resort. Great service from restaurant and Room service. Comfy beds and bathrooms well serviced each day with nice products. The outdoor furniture was quite grubby and stained-would expect a higher standard considering the tarrif charged. Also interior tiled floor of apartment needed cleaning by day 3-this wasn't done. Some more ice cubes or access toi an ice machine would have been good.
Lovely room clean and well appointed. Looked over the pool. Pool nice and big, great for swimming. Room service staff were polite and attentive. Hotel grounds were grubby and uncared for. The setting was beautiful but we thought it was disappointing that the lifts and stairways were dirty and the gardens were dry and sparsely planted. The hotel was further out of town than we expected.
The spa on the roof with total privacy Nothing
so relaxing and welcoming -after mths of hard work allowed us to unwind
Resort style especially the pool and bar. Beautiful rooms, lovely cooked breakfast. A little to far from town centre but very peaceful.
Great people and service, awesome pool Very pricey drinks, average food
Helpful staff. Very close proximity to shops, marina and beach. Quiet location. Stairs, no lifts - can be a struggle if you have a lot of luggage.
location was good near Macrossen street which is the main street. The Studio room turned out to be a very small unservices en suite room. There was no cooking facility. No food prep area - unless you worked around the small dusty TV cabinet. I was told to wash the dishes in the bathroom sink. Unhygienic and unpleasant. Worst thing was that the shower room was next to a plane glass window that overlooked the high street. The glass is not frosted so everyone can view you having a shower if you have the lights on - the blinds are not good enough. The floor was dirty. The small wardrobe had a broom in it and was not big enough to house 2 suitcases, clothes, and ironing board, iron, broom etc. It was really poor and a really expensive mistake to book this room.
location, spacious The type of coffee used
we loved the spa, also loved the swimming pool. The location was perfect,and we could walk to beach, shops cafes etc.
Excellent hosts, fantastic location on the main street, yet private and quiet. Nice sunny pool. Fabulous spacious balcony with spa. The room needed a bit of a dust / clean.
Very easy, comfortable lodgings in a great location....
Location in centre of Pt Douglas meant that no need for a car.Friendly management who were very helpful when things didn't go quite right - I tripped the power switches twice, also very good advice about the area.
we enjoyed our stay from the start. The staff the room, the pool the placement of the hotel was all fantastic thank you.
Nice good sized accommodation with everything we needed. Good location and helpful staff.
Staff were very friendly and helpful. The hotel was conveniently located for both the beach and town. The 3 bed apartment we were staying in was very close to the main road going into Port Douglas, therefore traffic started about 6.30 am. Not idyllic or quiet.
The cleanliness of the appartment was excellent. The swimming pool was very good.
We enjoyed the relaxation and the spa inside was wonderful. Excellent location nice and peaceful surroundings.
We stayed in a two bedroom apartment that had a kitchen, washer and dryer, dining inside and on balcony that was comfortable. Management was so helpful in booking events and very kind.
Comfortable,affordable accomodation for our family. Suited our needs beautifully. Kitchen well set up. No negative thoughts
Nice swimming pool, good and comfortable for kids and perfect location
My kids loved the pool. Great barrier reef. The beach. Good food. Excellent Watergate restaurant. The sun. The markets.
Very good location. For a stay when we were going places and using hotel just for sleeping, it was ideal. 2 minute walk to beach and 3 minute walk to shops, 3 minutes to marina. Awesome location!
We stayed here to be at the same location as friends.Unfortunately the ground floor room was dark and was certainly not value for money. We could have got better accomodation for much less.
unusual layout, breezy, hotel surrounds pools, comfortable beds with normal pillows (not the trendy overstuffed sofa cushions that are more common)
great location but when i book on the internet it does not tell you that the towels are changed everyday and cleaning done. i thought that it would be like the gold coast where they have towels cleaned .thats the only complaint i have.
The hotel allowed comfort and privacy in a casual setting.Coud work and relax Enjoyed easy access to pool . Liked not having daily room serviceing. Servicing when requested is better. Good location.easy walk to town. There was a huge cockroach in my room.
Swimming Pool For a charge of $220/night I had no mimi bar, no room service and only buffet breakfast which was extra. I have never spent that much on a hotel room and that supplied so little in the way of facilities