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The handy location and ease of acess from parking the car to getting to my room. The noisy trucks going past to the port all hours of the night and morning
when you walked into the room, we both felt relaxed as soon as we walked into the room
The room was lovely and had a spacious feel. The bathroom felt modern and special. Decor was good. The service in the Salt bar was friendly and fun. I have to admit that I found the bed rather firm, and my husband noticed the street noise. My only other suggestion would be a decent sized amount of milk - those little plastic containers dont hold much and create so much rubbish whereas a small carton would be so much better!
Quality eatery, easy access to shopping/waterfront, parks, museum and tourist centre, it was available at relatively short notice. Noisy air conditioning. Price we were quoted for five nights only applied to Friday, Saturday and Sunday. We were charged a higher rate for Thursday and Monday nights (+$15p/n extra).
Obliging staff with a smile and willingness to be totally helpful whenever we made a request No porter service and would have liked a biscuit available when we had cups of tea and coffeee on arrival
Bed was comfortable and when asked to fix TV staff were efficient and friendly Self cleaning bath had a smell about it
Staff helpful.Food most enjoyable both breakfast & dinner. Sound insulation poor even after room move.Woken at 6.15am by loud shower next door.Poor quality towels (we would have thrown them out).Lounge only suitable for watching TV.
Hotel staff was friendly and hotel room was excellent, value for money.
Hotel is in a central location with an attractive restaurant. Reception staff were friendly and efficient. The hotel appears to be two or three buildings combined, with a consequent difficulty in negotiating the maze of corridors between our room, reception and the restaurant. The restaurant service was extremely slow, probably because of a shortage of kitchen staff.
Clean, comfortable, courteous staff, everything went as planned. Good meal in the restaurant, Well located for central new Plymouth. Good value.