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Friendly and professional staff, check in and out procedures were very efficient. Staff willing to meet our needs, room was very comfortable. We did find it a little noisy both late at night and again early in the morning. Our room was in the older wing of the hotel - over the function centre. We have stayed in the newer wing on a previous occassion and it was a lot quieter.
Very peaceful surroundings. The room service wasn't good in the fact we had to check back after 2 hours. We were told they had missed the order. It was then delivered some 20 mins later. We were advised the Hotel was busy - maybe more staff were needed.
The room was comfortable and had all facilities expected. Liked everything except the lack of regular black tea (eg. Dilmah) - too many flavoured teas were available. Also, the prices of room service Breakfasts were astronomical.
Affordable Great location Bed was uncomfortable A/C had limited cooling
Location is close to the lake as stated in website and the room in general is spacious for two. Also, the location of the room I was given was not as expected. The coffee/tea maker was not clean the color was more towards green instead of bright white. I could not make any coffee or tea.
friendly stuff, nice enviroment, very convenient to all facilities NA