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The entertainment for the family. lack of tea/coffee/hot chocolate in room
Clean and Quiet and relaxing spa and pools, helpful happy staff, good service and good food .Location great for our family Reunion and local sites.Easy to find very handy, Go to the clouds of steam against the hills!
This clean, bright, new, comfortable hotel was very conveniently located for Te Puia and Waiotapu, which were my activities of choice. I'd recommend to anyone going to Rotorua for the Maori cultural experience and geothermal points of interest. Like most NZ hotels, the Heritage Rotorua charged for wireless Internet in the rooms. The international hospitality industry needs to understand that this is a service most travellers now expect nice hotels to include at no additional cost, just like a hairdryer or bathrobe.
friendly stuff, nice enviroment, very convenient to all facilities NA
Affordable Great location Bed was uncomfortable A/C had limited cooling
Location good, handy walking distance to town, lake front, museum, restaurants. nice view over lake. Comfortable, spacious room. Hard to find a fault, but I dont think there was air conditioning.