Polite and helpful staff Leaking water facet
Shower faucet broken. House keeping did not vacuum the carpet daily.
nice staff--helpful and great dinner suggestions. Great location--a bit if an uphill hike--but good. dated, old, and moldy musty rooms. I had to ask them to put a battery inthe smoke detector as it had none. No exterior doors locked at night. No heat or AC..only an electric radiator.
closeness to town and the price
Lot of space in the lounge room Only 1 bathroom (3 bedrooms appartment) available and not very clean.
Die Zimmer waren sehr ruhig mit schönen Bilck auf den See. Die Lage war Ideal und direkt in der City. Das Internet funktionierte nicht wie angegeben. Ich hatte zwei Stunden gebucht und machte eine Pause, damit mir noch Zeit für später verblieb, doch nach der Paus konnte ich nicht mehr einsteigen und sollte wieder neue Zeiten erwerben.War etwas unglücklich.
The staff were extremely friendly and accomodating above and beyond their requirements, plus the location was very close to all Queenstown had to offer. No! Great value for money.
Great location We were on the lower floor. The pipes during the night are really noisy and it makes it hard to sleep.
The Central Heating ... Hot Water Radiators were fantastic!
The location is not near the town centre as told. They made me wait about 2 hours to check in to my room !! And Internet is too expensive and very slow in the rooms.
Convenient location, beautiful building, friendly staff, effortless.
the room service menu was fairly priced, and same with the items from the room fridge the spa pool was good, but was disappointed that the saunas were separated into male & female, and were situated in the bathroom.and the bathroom in the room smelt like urine from when we arrived
Good location, only 10 minutes walk to the center. Very friendly and helpful staff.
Dont understand why the spa pool only is opened for 4 hours.
Good location, comfortable room. Cooked buffet breakfast not very hot.
Central location They couldn't ind our reservation
I messed upo the booking and both the Hotel and the booking agency very kindly allowed my reservation to be changed all at the same rate. Nothing
Very helpful concierge.
The garden was nice, the room was as expected. Yes, the dining was expensive, when there should have been a range of prices at each meal, eh. Ridges in QT, has 3 options for b'fast, starting with the budget continential b'fast at $8.50, thru to a full b'fast, the price I can't remember. A wider range in dining offerings would have meant we would have dined at the hotel, at least once daily.
Die Naehe zum Centrum, die Lage des Hotels am See, Parkplatz vor der Tuer Kein Internet, guenstiges Angebot bedeutete aelteres Zimmer im Rueckgebaeude, Lueftung vor dem Fenster, altes Ambiente im Zimmer
Eigentlich hat uns in diesem Hotel alles gefallen, vor allem auch das gute Preis-Leistungsverhältnis
gute Lage schlechter Service