Loved the art deco building and how close it was to everything in Napier. The hotel itself was majestic with its art deco decor including the art deco restaurant that was attached to the hotel. The furnishings in the hotel lobby, rooms and restaurant were just lovely. Even the Irish pub also attached to this hotel was great & had really nice meals & atmosphere. Views from the hotel to the sea was great and it was lovely that you could actually go out on to the balcony too.
The spacious and well equipped rooms. Heating should be upgraded to a more efficient system.
It was very quiet, clean and presentable. The manager was very friendly and helpful.
The staff were very friendly and helpful. Provided plenty of information and brochures on local activities.