Hotels Minneapolis

Ein kontinentales Frühstück Option wäre großartig!

Hotel has an amazing gym with great equipment and a full size indoor basketball course. The room service and valet was excellent, and food was good.

Stayed here while Meta-Con was being hosted by the hotel and it was extremely crowded, kids seemed to be having fun but most were obnoxious, rude, and out of line. I wouldn't stay here if the hotel was hosting this event again.

The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below)

The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.

The room was clean, modern and pleasant. The amenities current and thoughtful.

There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.