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The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
location, service the swimming pool was out of order
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
Komfort des Zimmers, Zentrale Lage, schöner Pool + Fitnessraum. ./.
nettes Personal,sehr sauber,gute Lage im Zentrum
Gute Lage, direkt mit Shopping Mall verbunden, nahe zur Ausgangsmeile Bangla Road (5min Laufen). Toll ausgestattetes Zimmer (Cabana Room) mit Balkon und direkt access zum Pool. Lavabo ist in der "Küche" und nicht im Bad. Der Balkon hat keinen Ueberdeckung d.h. bei Regen kann man nicht draussen sitzen bzw. Dinge draussen lassen. Kein Sichtschutz zum Pool um sich z.B. umzuziehen.
Die zimmer und das hotel und die mitarbeiter in ein wort: top! Phuket ist nicht so top!
Die Freunlichkeit der Angestellten Der Privat-Jacuzzi ist leider nicht so privat wie man es sich wünschen würde. Er wird auch von anderen Gästen ständig benutzt da er öffentlich zugänglich ist.
Schönes Zimmer Das Hotel ist aufgeteilt Beach- und Lakeside, wobei das Beachside noch nicht ganz fertig ist (Fitness usw.).Das Lakeside ist komfortabler eingerichtet (Pool, Restaurant, Lobby..., Distanz zum Lakeside zu gross)
Freundliches und hilfsbereites Personal Kein eigentliches Badezimmer. Waschbecken im Zimmer.
leider waren wir nur eine Nacht aber es war super Lage für shopingtour, weil der shopingcenter direkt vor der tür war, strand paar hundert meter weiter und ganz ganz viele leute.. alles andere als ruhig... der service sollte deutsch lernen... dann wäre es perfekt..
Ein gut geführtes Hotel in zentraler Lage mit guter Ausstattung sowohl im Zimmer-, als auch im Gastronomie- und Wellnessbereich. Teilung der Gesamtanlage in zwei nicht unmittelbar miteinander verbundene Flügel.
hotel is only 1 year old They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.
Room was pretty clean. Showers were ok. This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!
location cleanse price rooms breakfast great pool good and simple hotel small room not fancy
The room was clean and spacious and the facility seems higher in quality than the price would indicated The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.
The resort was absolutely beautiful! I can't say enough about how friendly the staff were too. Our room was very nice, with a view of the ocean where we could watch the sunset every night. The pool area is great, as is the beach. Highly recommend this resort for a great place to relax and rejuvenate! The food was quite pricey. The buffet is well worth it but the quality/portion sizes of the pool-side food were not worth the price.