The bed was very comfortable. Nice shower. Great buffet breakfast. And the staff was really greta to me. I was getting sick and it was bad weather and the staff treated me excellent even though I probably wasn't at my best.
Halong Bay in general. This is by means no reflection on the hotel, but Halong Bay is way over priced for Vietnam and it being over developed with no good food or nightlife, and I say that in comparison to Saigon or Hanoi or Nha Trang not to the US or other places. If you do get stuck here, Halong Plaza Hotel is a good hotel and a fair price to stay at.