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the staff was very friendly, very helpful always smiling..excellent breakfast buffet with good selection. the wireless internet was advertised on Bookings as being free, but i had to pay for it....alsowhen i asked for it they lady gave me the 120 min.which was which was 90 min..i did not know it was a choice. of 30 min. increments.i was never told i had to pay til checkout.
The hotel was nicely renovated and in very good overall condition, the breakfast buffet was very good, offered non-smoking rooms, good air conditioning, centrally located The advertised free parking was not really available or generally too full (but parking on street was ok); we had an early arrival (7am) but did not get a room until 12pm - maybe difficult booking sitation at hotel
in the heart of the city internet
Good internet access. Nice and quiet.
The staff and the easy access to the town The beds were very old and very uncomfortable. It was like sleeping on the floor. The mattress had to have been as old as the hotel was.
Centrally located, right across the markt. 15 min walk to KTEL bus station. 10 min to harbor or Turkish old neighborhood. Resourceful staff. Safe large enough for a small lap top. Room with a partial view of the old neighborhood. Sound proof room, quiet. Room looks old, low quality sheet, very firm bed.
Lack of adequate parking places for the privately owned vehicles of hotel's residents.
Staff was very helpful, friendly and courteous. Parking is difficult.
Nice hotel. Good location. Just one - If you like to sleep with open window at night - forget it (very noisy street). Ask for backyard room.
The room was small and oddly designed, with a very dingy bathroom.
A nice stop over for low budget travellers, clean rooms and nice staff so if you travell on low budget good rooms they do their best for breakfast with home made food but just a breakfast corner and real coffee would be nice
Good location, friendly staff, nice hotel
Helpful staff,great location and nice surroundings The rooms are a little outdated but overall comfortable
Beautiful building in a beautiful location. Breakfast buffet was great and served in a lovely courtyard which was also perfect for sitting out in at all times of day. Room was lovely, split level with a nice balcony. Weather in early July was perfect. Bathroom was a little small and dark, but down to the nature of the building.
Staff was extremely friendly and helpful. Common areas are beautiful.
Service, staff and beauty Perfect
I appreciated the friendliness and helpfulness of the staff, excellent information giving and delicious, home cooked breakfasts. Room a bit dusty in certain areas, shower arrangement not very good.
Hotel is very charming with excellant room accommodations. Staff was very friendly and went out of their way to make you feel welcome. Staff was very willing to recommend tours, restaurants, and shopping based on your desires. We found them to be right on. We liked it so much we stayed an extra 3rd night. Great location for shopping and eating. No Negatives. Very nice hotel.
Helpful staff, good location, comfortable bed
It may not be on the waterfront, but it's very walkable from there. Modern, great rooms, clean, great staff, good bar and café. Just an all around great place to stay!
Placed right in the centre of Chania close to the port and all of the excellet eating places and shops and close to the market I will always stay here on my trips to Loutro or other points in Crete as it is also convenient for Chania Airpport