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I found that the young lady and the man working down at the Spa unfriendly and they seemed like they only wanted to assist you if there was some personal gain, e.g. appoint for facial, message etc. I asked them for a towel and they seemed upset about my asking. If you want to promote Spa and Relax you need to change something, you have the right facilities, but something is really lacking.
The hotel can't be qualified as 5 stars establishment. It's understaffed (one person at the reception; nobody at the bar), no concierge, horrible breakfast. The "5 star" facilities are shared with The Pearl, the four star older hotel. So called "Wellness Center" is a bad joke: there are 3 delapidated bicycles and nothing else. I never stayed at 3 star hotel but it probably looks like this one. Beware ! Checking out I have to remind the receptionist to give me back deposit for ... beach towels. I had to wait few minutes for it. Leaving I remind them to give me also deposit for remote control to access the parking area. Reluctantly the receptionist gave it back. We left charger for Ds and after calling them next day nobody helped. Etc. The list of wrong things can be much longer.
The locatoin is great , and the hotel style is very modern & stylish The room was too small , and the WC & the bath is inside the room without doors (only WC has a door for decoration)
close to the beach, very polite staff.
Superb resort hotel, staff friendly and efficient, food and wine excellent and varied, easy access to town and services. Nothing that we found.
Although not in the 5 star league to which I am accustomed, my stay at the APR was very pleasant with a great view of the sea and the mountains in the distance. The staff were very helpful and efficient.
Die sehr gastfreundliche, internationale Atmosphäre Nein
- sehr sehr freundliche Mitarbeiter - der Chef ist jeden morgen jeden einzeln begrüßt - es wurde jeden Tag geputzt & die Handtücher ausgetauscht - die Zimmergestaltung war auch sehr ansprechend die Auswahl an Essen war - meiner Meinung - ein bisschen dürftig für die Anzahl an Sternen