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The rooms, decor, the swimming pool. Location is extremely noisy at the juncture of constant 24 hour traffic. The service in the hotel was woeful, very poor.
good location in Casablanca center Room service is terrible. They say yes, yes, even if they didn't understand what you are asking for
Unkomplizieres einchecken, freundlicher Empfang, gute Infomation. Ungemütliche und verqualmte Bar, knappes aber ausreichendes Frühstück.
sehr freundliches Personal, Zimmer geräumig, sehr gute Matratzen . Aussicht zum Antlantik grandios!
Zimmer recht gut ausgestattet.Abendessen entspannt auf der Terasse.Da wir wegen der sehr frühen Abreise nicht frühstücken konnten, aber bezahlt haben, erhielten wir liebevoll Obstteller und Kekse für den nächsten Morgen. Zimmer (1.Stock) war sehr laut. Da das Hotel sich mitten im Vergnügungsviertel von Casablanca befindet, waren die Partys von der Strasse und die naheliegende Nachtclubs leider nicht zu überhören.Lage am Meer zwar schön aber die Umgebung abends bekommt Unterwelt-Charakter.
Following both picks and description, we chose the Hyatt for our first night in Morocco. While the hotel looks beautiful, is centrally located, and has a nice pool and OK-ish gym (Technogym equipment but from at least 2 or 3 generations ago), we had several disappointments: 1) There was hair in our supposedly clean bathtub, 2) there was a half eaten meal, chocolate bar and half drunk bottle of water in our supposedly re-stocked minibar, 3) it took a call to the front desk and then another call 30 mins later to the manager to get 1) and 2) addressed, 4) on checkout the front desk clerk tried to charge us for the room and internet usage (which we tried to use but encountered an error), 5) there was mold on the shower head in the shower and the shower head in the bath had leaks that caused it to spray over the bathroom floor. In summary, not what one expects for US$+ a night. To be fair, the Director of rooms ensured problems 1 and 2 were fixed with our second call and accepted the fee...
I stayed in the executive suite for one night. Service was excellent. Sheets were clean. For a five star hotel and paying high rates for this room, I was not too happy to find stains in the bathroom. It seemed as if someone had just quickly wiped the bathrooms with a dirty damp rag. As far as food, breakfast was in a lounge exclusive for that floor. Very courteous staff working there. Afternoon cocktails also available there. No free internet. It should be mandatory at all hotels. Over-all I would recommend staying here if your willing to pay these rates.
It is a typical ibis hotel, the rooms are ok, the location near the port and the railwaystation is very good Although the hotel offers room service for 24 hours, it was not possible for us to phone anyone who could bring us some coffee.
Gut gelegen, man weiss was man hat, gewohnter Ibis-Standard