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Staff was very helpful! Relaxing atmosphere hotel is not in good shape taking a ferry to get to the hotel not convenient if you're just staying for a night to go to Abu Simbel food was expensive and poor
A great location to escape the hassle. The staff were extremely helpful, I booked a surprise meal with champagne and birthday cake for my partners 40th birthday which the guest Relastiosn Manager and Catering Manager made extremely easy, and they even sang Happy Birthday when the cake was brought out, excellent
The hotel is on an island between Kitchener's Island (botanical garden ) and Aswan proper with a stunning view of the river, the river traffic but away from the poplution and the noise (or most of it). Spacious grounds and facilities. The seats everywhere were uncomfortable as if chosen from a catalogue and no one trying them out before buying. The WIFI service was expensive but, more important, totally unreliable: I paid several times without getting anything in return.
Die Freundlichkeit der Mitarbeitenden und der Pool direkt am Nil Nichts
Die Lage am Nil ist sehr gut - herrlich auch am Morgen und Abend ; der Pool ist auch schön Es ist - trotz aller Bemühungen - ziemlich ägyptisch - mit Mängeln (Dusche funktioniert nicht richtig) , Safes nie (in keinem Zimmer) muss man rechnen; Mängel an der Dusche / oder an AC werden idR rasch abgestellt; beim Safe nicht.
It was very clean and the staff were extremely friendly and helpful Nothing
Staff were very friendly and helpful, much better than the 5 star plus hotel we stayed in Cairo. When our returned flight from Cairo was cancelled Asmaa and Marwan went out of the way to help us with their personal phone to call the airlines, just great small rooms but then it is a 3 star hotel