Zimmer waren jeden Tag sauber. Der Strand ist nett. That´s it. Ständig war etwas kaputt, die Rezeption mit jeder Anfrage überfordert und das Essen unterer Durchschnitt. Die Getränke kamen aus der Pulverdose mit Wasser, die Sportanlagen waren in einem miserablen Zustand (Tennisbälle sicher schon ein Jahr alt) und der Tischtennistisch ständig belegt (da gab es einen Ball mit Sprung...)
Bemühte Mitarbeiter, Service i. O., Essen sehr gut Kein 5 Sterne Hotel, bestenfalls 4 Sterne nach Europäischen Standard
The food was very good. It is our 8th stay in Egypt, and this hotel's food was the best. The bathroom was ugly. The building is not ready yet. When we booked the room, we did't know it. The animation in the evening is very poor.
Room, Beach, Swimming pools. Bar's and restaurant service,
New hotel There is no internet, some of the staff is unpolite, there is no taxi and transport, exept expensive limusin, no telephone line.
I like the swimming pool, the beach facilities specially the jetty. Also I enjoyed a lot taking the lunch in the beach restaurant. I was the only egyptian guest in the hotel, all the staff were asking me if I'm guest here before doing any service. I didn't find it polite or professional to do so each time I ask for something.
The location, especially everything which was underwater! It does not comply with 5 star hotel standards. 4 at most.
The house reef is excellent. In fact other dive boots come to this location. The hotel staff is very friendly and the food was for Egypt outstanding. They try to walk the extra mile to make their guests happy. There is only one dive centre for the entire soma bay located at this hotel. The prices are a bit high (but those can be found published in the Internet so no late surprise) and you need to have 30 dives before diving without a guide. For the hotel itself there are is not a single complaint. This is the best hotel in Egypt I stayed.
really liked the fact that you can dive from the house reef any time of day. Really easy and very chilled. Small but great gym with new equipment. Day boat is only 5 minutes drive and very relaxed. Food was good qulaity with plenty of choice and usually I hate buffets but good quality. Nice that we were only english. Rest of holidaymakers were intelligent very polite germans. some good looking kite surfers around.... nothing really.
Breakfast and dinner buffet was great. Location by seaside was very nice. Roof terasse also very nice. Nice room with great sea view. Great value for money.