The Staff - Just brilliant and very interactive.World Class.
Clean, comfortable and modern room.
I enjoyed the stay. I think the outside sineage could be better especially at night. Breakfast dear.
Freindly staff light well maintained room None
Great room, very quiet, very clean, end of the corridor on the 5th floor... Like all the Rugby touches around the Hotel...
Hotel is clean, well appointed and luxurious without being overly expensive
All very good Cold at B/Fest in the resterent
The location is great, the comfort of the room was important but by the far the friendly staff were fabulous. Long Corridors, nothing else really.
My wife and I are not 'hotel people' but we were blown away by the decor, comfort and especially the friendliness of all the staff.
Good staff food good Carpark 500yds away phone charges & internet excessive.I Avoid hotels charging for internet.didnt know you could charge so much for calls perhaps you increase them when it rains
Very helpfull staff,very clean place Rooms are sparce and very cold when the heating goes off
Friendly staff. Breakfast included. Free coffee and bottled water. Twickenham Rugby stadium is just across the road. Walking distance to Twickenham Town & rail station. Warn and tired room. Tv not working on all channels. Given a "suite" as guest house was full which had a kitchin area But a carton of Take away Rice still in fridge. No residents lounge so nothing to do if stuck at the Guest house. Guests can sit in Dining area which has a tv. Rooms have avery tired look but are clean
Shower head in poor condition unable to control heating room too hot
I went to the IRB Rugby at the Twickenham Stadium and wanted an overnight place to stay; b & b; close to the venue; at a reasonable price. The Twickenham Guest House provided all these. The service was very friendly and very helpful. I was disappointed with the breakfast which lacked a cooked element. At the end of the day, it was adequate for my needs.
We found the auto opening doors a good feature when you arrive with luggage. I believe it would be advantageous if there was a private door (car controlled) to allow access to the diner without having to walk outside.
Brilliant value for money and very friendly helpful staff. Great breakfast for vegetarian eaters too. No except maybe a phone in the room to call children in other room.
Convenient for public transport to destination. Very quiet pleasant room. Kettle did not work easily (did not mention to staff as not serious inconvenience)
Very helpful staff. cheerful & friendly. good breakfast. good location for twickenham Poor internet access which staff found v frustrating when they were trying to help us
Rooms clean and tidy and quit Not enough Coffee in room for a couple
Zimmer und sanitäre Einrichtung waren sauber. Roomkeeping funktionierte gut. Der Service durch das Hotelpersonal war unzuverlässig. Beispiel: ein angefragtes Bügeleisen war zunächst stark verschmutzt und unbrauchbar- ein Ersatzbügeleisen wurde erst nach mehrmaligem Nachfragen aufgetrieben. (Wurden mehrfach vertröstet, dass jemand bereits auf dem Weg zum Zimmer sei- dauerte dann über eine halbe Stunde). Frühstück war sehr spartanisch und qualitativ nicht gut.
Nette Mitarbeiter, Zimmer schön eingerichtet. Etwas laut, da direkt an Haupstraße und viel Fluglärm.