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Very smart people working the front desk, even evening staff were highly experienced and products of a polished organization. Facilities were extremely clean, lobby is 4 star material and the king rooms river view were more 3.5 than the 3.0 they are listed as. Definitely a value for your money particularly in this area.
It's location was convenient. Staff was great. Dirty floors, old facilities.
Our room was double booked. I dropped off my luggage and went down to the hotel bar. When I returned to my room, there was someone else in my room and my key no longer worked. The other guy ended up changing his room because we had adjoining rooms.
Toilet didn't work well even after being serviced and breakfast took 70 minutes
We are vegan and the lovely french woman made us feel welcomed and went above and beyond to serve us! Clean, friendly staff Highly recommend! A++++
Clean, close to downtown venues, friendly staff Valet parking, bar didn't open before 5pm.
Not far from our destinations, Henry Ford Museum and Toledo Zoo. Good breakfast. Staff was very friendly and helpful. Bathroom had brown stains on the wall beside the mirror. The pool and hot tub are in need of repainting. The noise from the race track was almost unbearable when you are trying to sleep (not much they can do about that!)
Staff was very friendly and accommodating Though service was excellent, breakfast was sub par . Powdered eggs , really????
Staff were helpful and friendly We requested a pack and play, which did not precede our arrival. When we finally got one delivered it was broken. Ultimately, we waited nearly an hour to receive a functional crib, postponing our infant son's sleep most inconveniently.
It was very clean, very comfortable beds, lots of room. The placement of the tv- not really in front of the bed or couch. Kind of odd placement, but we didn'the have time to use, so actually good placement out of the way
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