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The bed was extremely comfortable and there were many pillows. Very nice and responsive staff. Complimentary Yoga mat on request. The room design was cold and dark (no overhead light, and the lamps had fluorescent bulbs), the bathtub creaks when you stand on it to shower, and the carpet had little white hairs on it, but they did clean it well when I complained. The pool room is dank, outdated, and uninviting, the picture online makes it look much better than it is. We did not want to use it at all and that feature was part of why I chose the hotel.
Our say was great and the staff was amazing and helpful. It was nice that the hotel was connected to the convention center so we didn't have to worry about driving and parking. The only i really have to complain about is even though the room was clean and nice the bathroom need to be clean just a bit more. The shower curtain was growing mold andi found hairs in the tub.
Lots of things to do and a very nice place. Enjoyed my stay.
Great location Substandard service due to understaffing. Dirty sheet not changed, had to wait to be seated for breakfast because all tables were dirty. If you have 3 events going on downtown one weekend you need ample staff. Beautiful facility.
Good location. Close to everything. Getting woke up at 7:00 am from the laundry guy coming to wrong room. Then the cleaning lady just walking into our room without knocking and we had the do not disrupt sign on.
Room and view was amazing. Staff was really friendly. Location was perfect for access to downtown and attractions. Prices at hotel lounge were rediculously high.
Die Lage ist günstig zu allen Sehenswürdigkeiten in der Innenstadt von Columbus. Sehr sauber und ein super freundliches Personal. Tolle Ausstattung. Das Restaurant ist sehr effizient und das Essen ist sehr preiswert. wünschte der Pool wäre offen gewesen zum schwimmen.
Sehr sauber, das Personal war super! Das Bad war nicht gerade förderlich für 2 Frauen. Beide Spiegel waren im Bad. Braucht einen extra Spiegel im Zimmer