Don't know how they did it but they got rid of all but one mosquito, a comfort to know during the current Zika outbreak. They added a second elevator on the other far end of the property. Cleanliness has always been good here but this time, immaculate (bravo to the cleaning staff). Any issue reported is handled quickly and thoroughly. Not enough tv channels, which you need when stuck inside due to inclement weather. WiFi was not always reliable but that may be an islandwide issue. I didn't need it but I noticed the bathroom shower and sink water didn't get warm. Maybe a small hotplate in studios would a nice addition to fridge and microwave.
location near Sunset bar friendly bartenders good drinks friendly, helpful bellmen terrible odor from sewage plant - in room and in outdoor restaurants view of sewage plant mediocre food unfriendly waitstaff
Near airport Old and tired. Food was average. Beverages notch better
Everything was either falling apart or under construction. The food was also not good.
The water, beach, and friendliness of the staff was outstanding! We especially liked the guys in Aqua Mania who gave us the scoop on the best snorkel site (Divi Bay, with a sunken sailboat, helicopter and submarine!) We had a GREAT room with an awesome view in the newest part of the resort. Resturant choices were not great on property, and the building layout was little confusing.
We had several maintenance issue that we could not get fixed -- air conditioning, toilet, plugged drain. Staff was not responsive.
Everything except beach access Not good access to a beach directly at the resort